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November 2023 by Xi Chen
This place signed me up for Asurion Home+ despite it not being what I wanted. An employee lied about Asurion Home+. I told him that I wanted to cancel it, and he said that the first month is free for trying it out, but I did in fact get charged for the first month according to the credit card statement and what the customer service support at Asurion Home+ informed me. And the charge was not even reflected on the receipt. What a waste of my time to cancel everything.
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November 2023 by Rasheeda W.
Absolutely rude! Poor customer service! I walked in and greeted the representative with hello. Let them know my 9th Gen iPad screen was cracked, but the device is fully functioning. She proceeded to stare at me and eventually asked what did I want, "to know the price or have it fixed". Why wouldn't you inform the customer of the price before OFFERING to FIX it. Or communicate effectively in the place of BUSINESS/SERVICE? Zero stars; I'll be going to the iFix location on Oakland Park for better service and price.
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November 2023 by Siu Tung Chow
Replaced my damaged screen the same day and got my phone back within a few hours. This shop went out of their way to get a OE factory replacement from another shop of theirs to make it happen since they didn't have it in stock at this location. Phone feels brand new again. I'm very satisfied and would highly recommend. Everyone was very professional, awesome job!
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November 2023 by Andre Kerr (Dr Dre)
Kept my device for 2 weeks, does not answer phone or give any updates. The worse part of it, they keep trying to sell their new asurion home device insurance/warranty plan. The only good thing is that the staff was courteous. Device was repaired satisfactory. I could've done it, but I had them do it to save time, or at least that was the plan.Will not use them again.
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November 2023 by Michelle Y. Talbert
I spilled water across my MacBook Pro’s keyboard. Needless to say I was freaked out. Ryan at the front desk was calm and helpful. I got it back in great shape in under 24 hours. And it works perfectly.My only complaint is that the tech scratched my Mac’s top and ripped the stickers I have on it.
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September 2023 by Tiffany Chappas
They fixed my display and screen for 98$ but when I got my phone back the power button wasn't working. I took it back and the fixed it for free but two weeks later it stopped working again, never had a problem with the power button before giving it to this place to fix. Since then I've bought a new phone, but just a warning to people out there looking to save money and get there phone fixed this place probably isn't it sorry.
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September 2023 by Nizamuddin Mohammed
A scam of the millennium is going on by Asurion AT&T and Ubreakifix. I did my screen repair in Feb 2023 and they messed up wih my internal antenna . I went back to this place to fix it and they did not honor there warranty. I went to Asurion AT&T. Asurion out of sympathy told me that they were going to replace my 1200$ phone with a refurbished working one and asking me 275$ more while I am still paying monthly for the device to AT&T for next 22 months. What a magnificent game they are playing with innocent customers....
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September 2023 by Day Hurtado
Genesis was awesome. Repair was done pretty good timing. Glad I chose to stop by this location.
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August 2023 by OverBanned
I don't recommend this place at all. Keen and Frank are the worst managers I have ever seen. Their customer service is horrible and they treat their customers' time like it means nothing. They make go around and around in circles just because they don't do the work properly the first time. Not only did I waste my time 4 different days to get my device fixed, but on top of that they didn't even fix it properly. I was supposed to get my Z Fold4 screen protector replaced under warranty, which they did, but they installed it wrong which made it bubble up within hours. I called Samsung to complain and they told me that I need to go back to the same place since they were the ones who messed it up. Now that I go to them, they say I gotta?? Freaking crazy is what they are. Seriously, stay away from this place. Full of liars, irresponsible and unprofessional workers, as well as bad technicians.
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July 2023 by JeffDenise B.
Great experience replacing my iPhone battery at a fair price. I totally recommend you give them a call.
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July 2023 by Dudley Orr
I have been doing business with UBreakifix for over five years. When my Samsung phone didn't work they sent me to the store on 136th Ave., in Sunrise. I got very good service there, so when they opened a new store where they are now, I sighed a relief because I don't have to go all the way to 136th, anymore. Now, when I buy a new device they do all the transfers along with upgrades. The best part of all this is UBreakifix is part of the Asurion insurance network. Thanks for your services.
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July 2023 by Bram Leland Scolnick
Great service. Great pricing. Thorough. Franco was helpful and very chill. Took great care of my niece and as we waited he was generally kind and patient with everyone. They fix more than phones, too. I hope to never need them, but if i do, I'd go back.
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July 2023 by Gracia Dobbins
Brought my Samsung flip for repair. Franco from Tamarac branch is great. He deserves more than 5 stars. He is courteous and knowledgeable.Samsung flip phone 4 has been a disappointment after 8 months from purchase. Screen turned black. No more flip phones over here.
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June 2023 by Albert F.
Had a great experience. Kean and Franco were super helpful and professional with a personable and friendly touch. Not the closest UBreakIFix but well worth the drive. My phone has a new screen and I'm smiling again.
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June 2023 by Arlene C Hennis
I searched online for a reputable, affordable cell phone repair company near me and located Ubreakifix. I took my son’s I-Phone in for a screen repair and was greeted by Josh who was very friendly and professional. He offered a diagnosis then explained my options. I agreed to the repair and the work was done quickly and efficiently. I returned and checked out with Kean who was equally as professional and nice. I am one satisfied customer!##Ibrokeufixed ?
