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February 2024 by jose gonzalez
The difference between stores in the USA and Brazil is huge.They exchange the merchandise without questioning.
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February 2024 by Javier Tueros
I never owned a pair of vans. Figured I'd see what the hype was about. Everyone greeted me and throughout the time in the store, every staff member acknowledged me and offered to help. Isabel actually pulled multiple pairs of shoes for me to try until we found the ultrarage style, which I loved. I ended up buying my first pair and will be back to the brand.
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January 2024 by Waldo M.M.
Excellent service and quality
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January 2024 by roberto folco
Good attention
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November 2023 by David Scott
Very poor, the guy who said he was the manager (on Sunday October 29th). Was rude and unprofessional. Very bad experience.Brand image tarnished in my mind. Simply asked him for clarity on the buy 1 get 1 50% off deal. The man resented my questions and told me. "I'm the manager here , I know what I'm talking about". Anyway I just bought the stuff and left quietly he didn't display any courtesy. No thanks for shopping, no eye contact. Extremely disappointed.
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August 2023 by Luis Alberto Rojas
In truth, it is exciting to go shopping, to the shoe store that you like, but even more exciting is arriving and being treated with such kindness, courtesy and with that friendly smile, as VALENTINA treated us. Wow… she took an interest in every detail, so that we were clear with every aspect of our purchase. It is not common to find such good care and so much human beauty in one person. This store should be proud to have VALENTINA among its workers. In truth, it was nice to buy guided by Valentina.
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August 2023 by iAmDCraze
I was so confused about what to buy ?. Ended up returning to the store and bought a cap. The staff was very helpful and I'll definitely be back.
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July 2023 by Scott Smith
Great customer service from the fans team
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May 2023 by Arturo Castillo Esquivel
Friendly Staff, lots of cool and traditional designs
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March 2023 by Jonas Andersson
Great shoes
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December 2022 by Jon Gordon
Very clean. Shoes are in order. Unfortunately they don’t always have a good variety but it’s an outlet so you get what you get. Staff is always friendly.
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December 2022 by Ellie S
I love the customer service here.
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November 2022 by Nicolas Londoño
Supposedly they open at 10 and although there are staff inside they do not open at the time they should open, it has already happened several times. Don't waste time coming early
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November 2022 by DinoTheArtworks
Went Christmas shopping here, the employee helping me was SUPER respectful! I wish I remembered his name but I'm very bad at that. I couldn't find the specific shoe I was looking for, which was a Stranger Things x Vans Slip-On, they only had the Sk8 Hi. I took a different pair instead and went on with my experience. Overall very good.
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October 2022 by Denis Mendes Ferreira
I love this place, i love the shoes and t-shirtsNice people, nice store vibe…I came just to by a shoe to my nephew, but i bough 2 for me!
