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January 2024 by Al Moli
Nice store & customer service!!
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January 2024 by Catherine Orellana
Bad experience at the Versace Sawgrass mall today, my husband bought a bag to the sales associate Juliana on Dec 2, at that moment she said he could return it right after Christmas if I don’t like it, today we went to the store to do the return or exchange, and this same lady said “We don’t do returns “ we ask to do an exchange since she offered that at the beginning, her answer was: talk to the store manager, we did the line, the manager repeated the same thing “ we don’t to returns” my husband explained that Juliana offered to do the return or exchange even after the 15 days return policy since it was a Christmas present. She called Juliana , Juliana at that moment said “We don’t do returns” obviously at the beginning Juliana LIED to have the deal and get the commission, the store manager instead of helping us, she supported Juliana saying that was a misunderstanding of my husband who trusted Juliana’s statement about the return, it was Not a misunderstanding of my husband IT WAS Juliana’s LIE TO HAVE THE DEAL.
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September 2023 by MsLady
Had an amazing shopping experience today with Ralph. He was attentive, informative, and very pleasant to work with. He also helped us pick out some items that we would otherwise have looked over.
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July 2023 by Victor D.
Great store, amazing location, and the client staff and managers are phenomenal. Five star reviews all the way! If you are in the area please visit this store!
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March 2023 by Fee Fee
There is a decent selection of shoes and clothing. No staff approached me when I needed help, so I deducted a star because I would've liked to make a purchase.
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March 2023 by Nadia G.
The staff here are lovely. They have a great selection and wonderful clothing choices.
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February 2023 by Karren Aloyan
Amazing salesGreat choicesFriendly staff
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December 2022 by Georgiana Wilson
My first time in this beautiful boutique. I was greeted by a friendly associate named Fernando. He was very attentive and showed me sneakers I was interested in. I selected the pair I loved and at a great price. Fernando efficiently closed the sale with a smile. I will definitely shop at this store again. Thank you Fernando for great customer service!
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November 2022 by Anna Elizabeth
I didn’t really like anything in the store besides the womens perfume. Staff was friendly as was I to them.
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October 2022 by Jorge Alvarado
Stay away from this store—Sawgrass outlet store. My wife purchased a purse 7 months ago and she only wore it twice. The leather purse cost $700 and after wearing it twice the leather developed discoloration. I went to the store for service and in the beginning nobody let me inside even though the store was empty. After waiting for more than 25 minutes, they finally let me in. I went to go speak to a representative in the store to see what I could do and they advised my wife that there was no warranty and that they couldn’t help us. We were disgusted with the service in this store because they could have recommended us with some type of option. Anyways, we ended up purchasing a purse at Gucci that same day that cost $1050 with a lifetime warranty. Moral of the story is that either the products they sale are fake or they just lack customer service skills. Regardless, I’m filing a complaint against them.
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October 2022 by Camille Jules
Horrible store. I purchased a pair of heels and they cracked while I was wearing them. Terrible quality. I didn’t trip, I didn’t hit anything, just randomly cracked while walking.Beware. It’s an outlet for a reason. The quality sucks.And I go to the store and there’s nothing they can do about it. Waste of money
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August 2022 by Katerina Perdomo
The customer service here is terrible. T First, “they closed the store early”. The security guard pretended like he didn’t see me at the door (I wasn’t dressed in designer or didn’t have any bags on me.), so as I walked away and a couple with a designer bag and dressed in designer was let in and when I walked back over to the store, the security told me they close at “8:45” and it was 8:47 meaning when I showed up the first time it was before 8:45 and he still very much DISCRIMINATED against me and didn’t let me in. It’s sad because I love the brand but discrimination is such a bad look on them.
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July 2022 by Stephany Nicole A
They close the store early and don't answer the phone.
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April 2022 by Franchesca C
I am very disappointed at not being assisted today, I was interested in a few items and no one was trying to help me. Someone who came in after me (store has a wait to get in) was assisted before me and I just had to walk out of the store.
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March 2022 by Selina Ferguson
Wonderful store & sales staff. My daughter & I walked in & were greeted immediately by two sales reps. The store unfortunately did not have a huge selection of purses at this time. I was comparing between buying from there or another high end purse. I liked 2 purses & was a bit surprised that there was such a different feel to the leathers which were they same style. I finally purchased the larger one & am very happy with it. Their prices are decent for a well made purse. They did have a really nice Seleucid sunglasses & a variety of clothes but not many size choices. Would definitely recommend stopping in but get there early for they best selection & so you don’t need to wait in line
