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February 2025 by Orman Holdings
Staff at this branch are courteous and nice. Management however does not believe in customer service. Everything about this branch says don't bother coming here.
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September 2024 by summer shehadeh
If you prefer doing drive-through banking, don’t come to this branch because they closed down the drive-through indefinite. Also, go to another branch if you value your time. They only had two tellers, and both were working on the same client at the same time because of translations, and ignoring there was a line of people waiting. Just to add to the lack of professionalism, they had a couple of kids running, jumping, screaming everywhere. For a minute I thought I walked in a day care, and not a bank 🥴
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August 2024 by Danny Labrador
Guillermo and Charlie were awesome, very professional. Helped me on short notice on lunch break, and were very proficient. Appreciate you and the team.
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June 2024 by Doris Choy
Made an appointment to help my daughter open her first checking account. Sixto was amazing. He was very patient, explained in very good detail each part, and checked in to make sure she understood it. It was a really nice first financial 'adulting' experience. Thank you!
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May 2024 by M G
Bad customer service. The teller seems very tired, and was upset because I asked her question about a $7… fee that she wanted to charge me for cashing a check because I was not banking with Wellsfargo. I have the right to ask any question concerning my money. The money that we earn working hard, right? Some people shouldn’t being working in customer service.
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April 2024 by adeeb najeeb
Had one of the best banking experiences of my life. Sixto Medina is absolutely amazing, very patient and professional. Highly recommend visiting him !
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January 2024 by Jennifer Fuentes
The tellers weren't very helpful nor nice when I asked to have my money back after being tricked into accepting a $100 bill which was a counterfeit.
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September 2023 by Antavious Marshall
I was racially profiled by when trying to withdrawal my money. First it was oh your address not matching up then got to asking questions, where did your check come from and why are they so many transactions. Like why does that matter If the check is already deposited with you guys signature writing smh
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June 2023 by Linda G
Nothing but the highest praise and accolades for stellar employee Adam Mouradian. His calm and reassuring manner truly provided comfort and clarity to me and my husband in a time of great uncertainty. We truly did not feel rushed, and he made us feel like our problem was his greatest opportunity to help provide a solution.In this day and age, especially with the customer service we experienced from Wells Fargo's phone reps, it's a trait that's hard to come by. Kudos to Adam, and I am happy to recognize him for his great service!
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June 2023 by Eduardo Raffo
Excellent attention and work
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June 2023 by Linda G.
Nothing but the highest praise and accolades for stellar employee Adam Mouradian. His calm and reassuring manner truly provided comfort and clarity to me and my husband in a time of great uncertainty. We did not feel rushed, and he made us feel like our problem was his greatest opportunity to help provide a solution. In this day and age, especially with the customer service we experienced from Wells Fargo's phone reps, it's a trait that's hard to come by. Kudos to Adam, and I am happy to recognize him for his great service and kindness.
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April 2023 by cooldad 999
Evidently Wells Fargo has forgotten what customer service is. Needed to close out an account due to fraudulent activity went into the branch. Do you have to make an appointment. Then call customer service that was another joke. Every time you mentioned closing account on put on hold and then hung up on, Wells Fargo condones fraud stay away from this banking institution
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March 2023 by carlos gomez
I like that bank because it help me out a lot and great Custumer service and great people in there so thank you guys
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January 2023 by Jorge Tschebotarjew
Most of the time the waith is 20 minutes.
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November 2022 by lennie bailey
Adam is an outstanding business banker he offer A plus service each time we talk. If you need that each special support and quick response reach out to Adam.
