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“I was there today and this worker named Alina was absolutely wonderful. Her customer service was great, she was kind and helpful. Will definitely purchase here again. Friendly helpful and insightful workers!”
“Love everytime I go, staff is nice always. Did take them a minute to check us out (only people in line) but looked like only one girl was there and was doing multiple things at once so I didn't mind. Every other time the check out is fast. Always a comfortable environment and always willing to help you if needed.”
“Josie, Veronica and Vera were excellent. Josie in particular went above and beyond for me. This store is amazing. I am here on vacation and I will come back to this mall just because of this store, the amazing prices, and the quality of treatment i got from Josie. Everyone should aspire to have customer service in their store like the way i received today. When i was in line holding alot of clothing, josie came to me and took all the clothes from me and set on the counter so i can rest my arms. i didnt even have to ask. then she neatly folded everything and took great care with the clothes. you can tell she really cares about her job and wants to do a good job. everyone was in a good mood and i was happy with my purchase. i will definetly be back. i had a great experience. and im not gonna lie- i was a bit hesitant to go here because i have never been to a factory store and i thought it was going to be damaged stuff, but i was super impressed!!”
“Jailene was amazing with us. She helped us a lot to find something our daughter really liked, and took the time to look for the right sizes. Her attention and dedication truly made a difference.
Thank you, Jailene, for your excellent service. I hope the company recognizes your effort, because you have a bright future ahead of you.”
“I purchased a few items online for my teenage son and wanted to exchange fora smaller size. From the jump Zachary was very helpful. Scanned my items to see what was available in store and what could be shipped to my home. Nyla checked me out...at least that what her necklace said. She was very sweet and helpful. Didn't get his name but a the young man with short dark hair helped her on 8/10 @ 1:45pm, whatever his name is,he helped her with my return and size exchange. They kept apologizing for the delay but I wasn't mad at all. Usually I'm skeptical with young people in popular stores but these guys are well trained and super helpful. It was my first time in the store and I will definitely return because of the customer service. The staff was AWESOME!!!”
“The Michael Kors store in Sawgrass Mills is a fantastic spot for stylish, everyday luxury. The selection of bags, watches, and clothing is impressive, offering something for everyone, whether you’re after a classic tote or a trendy accessory. The quality is consistently good, and the prices are reasonable for the brand. The staff is helpful and always ready to assist without being overbearing. It’s my go-to store for adding a touch of elegance to my wardrobe without breaking the bank.”
“If you work in a farm where is hard soil, mud, puddle, when the rain cover almost completely the paddocks, definitely this is the correct boots and shoes! High quality Waterproof ?% ??”
“Nice place to shop. Elane is super pleasant and nice to work with. Been in many stores today and Elane has the best energy I have come across. Quality people deserve recognition.”
“The Kate Spade store in Sawgrass Mills is like a breath of fresh air. The vibrant and playful designs instantly catch your eye, and the selection of bags, accessories, and apparel never disappoints. Whether you’re looking for something whimsical or classic, this store has it all. The staff is friendly and enthusiastic, making the shopping experience even more enjoyable. It’s the perfect place to find that pop of color or unique piece that adds a bit of fun to any outfit.”
“Great discounted retail store for casual wear for men, women, and kids, and back to school supplies. They have a large variety of tees, jeans, active wear, and cozy fleeces.
They offer huge discounts sometimes as much as 70%! My tip: save your receipt in the event you need to return your items. And another tip Gap Factory and Gap are two separate entities you must return/exchange in store you made your purchase. It’s a pain…I know! ? Other than that it’s a great store to find great deals! ?
Sometimes you will find long lines at the check out. But, be patient, smile and think of all you saved! ?
080224”
“I needed to have an item put on hold for me and Danielle was the sweetest associate over the phone. She told me every option they had available and had it put on hold for when I was available to pick it up. Amazing customer service :)”
“I had the best experience with Karla! She was super sweet and helpful. Super loving toward me and my family! By far the best customer service I’ve had! Thank you Karla for everything”
“I met, the owner of this store, back in November(Lya) i was looking for a dress ? for my husband's Christmas ? party
She was so helpful, kind. We need more people like Lya in the world. For her I don't think it's only about the money, i think she's just all around a people person. I will definitely be going back again. Thank you, Lia? keep being you. Blessing ???”
“I had a wonderful experience at Brooke Brothers thanks to Erin, who assisted me yesterday. She was incredibly kind, professional, and went above and beyond to ensure I had everything I needed. Highly recommend seeking her out for any assistance you might need!”
“Price, quality and promotion you find in Tommy, it is worth it, you have to go to the shopping centers that have all the brands together, it takes you more than 5 hours to see and you don't get to see all the brands”
“10/10 recommend. If you have a pear shaped or hourglass body, u will find dresses that fit your body and make you look like the goddess you are. The lady at front desk is super helpful and nice too!”
“Went shopping here with my Fiancée to buy casual attire for our wedding. The salesman was very helpful and polite assisting me with the size I needed for my shirt. I also purchased attire for my best man. The shirt had to be returned for another size and they were very friendly and helpful. Thanks so much for all your help.”
“I went to The Sawgrass location and was looking for a pair of sandals.
Osmar who worked at the shoe section helped me, not only went aisle by aisle trying to locate my shoes, went to back of the store and looked in the new arrivals ready to be displayed. His customer service was excellent and beyond any experience I had before in a department store.
Thank you Omar for your kindness!”
“Excellent store for all your RL Polo wear! If you look around you will certainly find a deal. I wanted to get a couple more patches on my denim jacket but sadly they were too busy and I was not able to wait. Staff is super helpful in finding what you are looking for. Very nice store well laid out.”
“Was there last monday with my family and Ellie was very helpful when we needed something from the website. The store was clean and organized and had a great selection, love shopping here!”
“I came back to the store, cause on Thursday I had a problem returning an item, and Azy, the store director saw my complaint, took her time and answered my email, that’s the BEST CUSTOMER SERVICE!! She went above and beyond, just by answering to my concern! And now solving my issue! Thank you Azy! You were outstanding! And all the staff today friendly and nice! Nothing like Thursdays night one, that didn’t bother to listen to what I was trying to explain!
Im more than happy now! Thanks again”
“Such a great store!!!! Every single staff member was so kind, welcoming and genuinely wanted to help
There was one particular lady with long hair in a plait (whose name I didn’t catch) was so kind she got the skirt I wanted down from a mannequin on a high shelf!
Left with some good items and a sportsbra I have been wanting for ages which was out of stock in my home country
Will definitely return to this store!”
“When my last pair of jeans went into the big hamper in the sky. It was time for new jeans, and while trying on different pairs my sneaky wallet made a run for freedom. I had not noticed and thought i had left it at home. The staff found my wallet and called me letting me know to come get it at the lost and found. I am beyond grateful.”
“Going into Calvin Klein at Sawgrass is always a must when we stop by. They provide exceptional service always, and I must commend Fritz for his consistent upbeat personality and willingness to assist. His positivity truly enhances the shopping experience. Also, the clothes are always great.”
“Just left Chico’s Off the Rack in the Sawgrass Mall. Marlene our saleswoman was patient, beyond helpful, honest very knowledgeable and a pleasure to work with. Be sure to ask for her, you won’t be sorry.”
“I never owned a pair of vans. Figured I'd see what the hype was about. Everyone greeted me and throughout the time in the store, every staff member acknowledged me and offered to help. Isabel actually pulled multiple pairs of shoes for me to try until we found the ultrarage style, which I loved. I ended up buying my first pair and will be back to the brand.”
“Excellent staff and selection of products. I really enjoy buying here for my wife. This is probably the only luxury store for high end stockings on South Florida. Thank you all!”
“Rea was so helpful today. I was looking for a gift for my wife to match colors and make my buy really simple. She should be promoted. She was really welcoming and talented.”
“A few days ago, I purchased a couple of outfits at Express and encountered some sizing issues. Thankfully, I was assisted by a gentleman named Guillermo, who went above and beyond in providing exceptional service. Not only did he help me with my purchase, but he also offered insightful recommendations and guided me in choosing the right sizes and color suggestions.
When I needed to exchange an item, Guillermo was incredibly kind and patient throughout the process.
My positive experience with him has ensured that I will be returning to the store, not just for the quality products, but for the outstanding customer service.”
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“Various items with low price (Black Firday off at that time), and the service is excellent. It was rather crowded, but the billing is fast. Items vary more than next store”