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“I had a wonderful experience thanks to Dante!! He was so kind, patient, and helpful. He helped me with a mistake I made and made the whole process quick and easy and did more for me than he had to. Truly great customer service and so appreciated!”
“I really like sending money through North Miami Shipping Center, the service is excellent and the money always arrives very quickly, Daniela is a very attentive and charismatic person. 100% recommended”
“Wendy and the Janesi are literal heroes. I came in during a full-blown, down-to-the-minute crisis — overnight shipping, last truck already outside, zero margin for error, and the calendar breathing down my neck with Christmas chaos. Any delay would’ve blown the whole thing.
Instead of panic or attitude, I got patience, calm, focus, and flawless teamwork. Wendy and Janesi jumped in, moved fast, stayed kind, and made what felt impossible actually happen. No rushing me, no stress-dumping — just competence and care at the highest level.
I cannot overstate how grateful I am. These women showed up when it mattered most. If promotions, raises, bonuses, PTO, or employee awards exist — give them all of it. This is exactly what excellence looks like under pressure.
Thank you, Wendy. Thank you, Janesi. You saved the day.”
“The Manager, Jimmy, along with his associate, Kevin, and the rest of the team, consistently demonstrate exceptional professionalism. This has resulted in my most favorable experience at a UPS store.”
“This was my first time shipping a package, and Jaime was incredibly kind and helpful. She made the whole process easy and welcoming. When my dad received the package, he told me it was wrapped very well and arrived quickly. I’m really happy I found a place where I can ship packages and feel welcomed with such great service. And very well wrapped!!”
9AM - 6:30PM
18117 Biscayne Blvd, Aventura
Mailbox Centers
“I am a custom of Print & post for almost 5 years now ! and glad to be . The service is exelent , efficient friendl . Will nit change for anywhere else. I highly recommend this place.”
“I have to give huge compliments to Luis and Jason. They went so far above and beyond to help my sister and myself.
On Friday, I went there to ship a package to my sister, and as things happen, the delivery was having issues. Trying to get through to UPS Corporate was a nightmare, but after I called them, Jason and Luis were all over this and got the issue resolved very very quickly.
That type of customer service is very rarely seen. I know that people are often quick to complain, but in this case, they deserve all the compliments they can get.
Thank you Luis and Jason.”
8:30AM - 7PM
936 SW 1st Ave, Miami
Mailbox Centers
“Ramon is an excellent worker, good disposition, polite and very professional, he helped me with a return at USP Store # 3155, the best service I have received from this company so far!”
“I always have a good experience at this store I go out of my way just to come here. Sabrina always makes the return process so seamless and smooth. This is my favorite UPS store”
“I started coming here for my postal and fax necessities. Today I came in for the same services. Edward was taking care of the customers. He was pleasant
Looking at all of us and greeting us o e by one. This kind of service keeps me coming back. Thank Edward.”
“Lupan Mail Center is an exceptional facility. They offer phenomenal customer service and provide a variety of options to fully resolved and handle any issue that potentially may arise. The owner is extremely resourceful and pleasant. I wish I could give 10 stars.”
“The entire staff at this location is exceptional. I needed someone to assist me with a return of 6 items and James in particular was extremely kind and patient. Professional and effective this place is great for returning Amazon items without frustration. My experience today was seamless. James is deserving of a raise and promotion- in fact the entire staff is!”
8:30AM - 7:30PM
3921 Alton Rd, Miami Beach
Mailbox Centers
“Today I visited the UPS store #6445, Alton Road. Needed to print from my email and JR employee 204204 - was a very helpful young man. When we walked in there was only us, but in 5 minutes the store got full. He kept his professionalism and finished my job and took care of the clients with calmness.”
“Serena Jendi and Jennae A very high spirited females that work there, I love their attitude and their energy and their smile, and they always welcome everybody into the UPS. They took care of me like no one has. I applaud them because everything that we tried to do to print my resumes was keeping us a problem. It took me two days couple days apart for them to finally print my resume. We worked as a team and we tried every method. I am so proud of them for helping me to print these resumes. I highly recommend that you go to this UPS store in Miami Gardens. I’m forever grateful for these ladies and I will always come back to this UPS store applaud yourselves Young ladies, you did an awesome job on helping me print out my resume. Thank you so much. You are deserve a raise.”
“Analyzing place, amaizing staff!Everything you can ask for in one place!Super easy and quick move in and move out.They have all the amenities you'll need and conference rooms.Never lack of parking spotsVery recommended”
“Hands on best Ups store. Very quick and efficient guys in there. Oscar helped me with some packages and took care of me to the extra. Thank you so much. I rather come to this ups than any other just because of him.”
“Excellent service - came here to get something notarized and also to ship out some packages. Super reasonable notarization costs here and also very, very friendly and quick service. Totally recommend this place if you need a notarization or need to drop off a package or mail something out.”
“Dropping off packages was my absolute nightmare tillI found the mini post office!! Ups dhl fedex and usps ALL in one place. Open even saturdays which is a dream!
Ps: zero waiting time u just go in leave your package done”
9:30AM - 5:30PM
1560 NE 205th Terrace, Miami
Mailbox Centers
“Great service, nice people, always there for their customers' needs. I've been using this business for over ten years and wouldn't change them for anything. We love Debbie and Manny.”
“(Translated by Google) The best of the BEST!!! ALWAYS like family to make us feel closer to our family outside the country. We (my family and I) have been using them for decades. They are always so helpful and we really appreciate their kind service to the Colombian/Latin American community in NMB.(Original)Los mejores de Los MEJORES!!! SIEMPRE como en familia para hacernos sentier mas cerca a nuesta familia fuera del paise. We (my family and I) have been using them for decades. They are always so helpful and we really appreciate their kind service to the Colombian/Latin American community in NMB.”
“It was super easy and fast to send a package!! The young lady who assisted me was friendly and knowledgeable.She gave me 2 different options: USPS or FedEx.I was able to buy a small box there and the entire process took me 15 minutes. The package arrived on time to the destination.There was no queue. Super happy to have found this place and to come here!”
“Great customer service / very professional / very courteous/ no longer lines / very affordable shipping costs / ontine delivery / delivered to the correct address / packages handled with care...”
8:30AM - 7:30PM
1521 Alton Rd, Miami Beach
Mailbox Centers
“I came here for the first time and the staff was very helpful , William was in the front and he was able to help me and explain everything I needed so I can send out my packages I will be coming back here.”
“They are friendly & efficient, I sent a delicate package (Collectable) to my brother in Ohio and left the item for them to package. My bother said they did an outstanding job! I've been going here for years, and will continue!!”
“The customer service here is great . Even though it’s always busy the guy with braids & glasses always handles each patron with patience , and clarity . A few times I came with my husband n a few times I did not and was greeted with respect and understanding”
“Thank you Diego you are such a gentleman
Axel was very rude and acted as if he owned the store (maybe his parents do)
Axel should be in the back and NOT up front with customers”
“Really kind owner and old-school customer service (i.e., attentive and kind). Really happy to support a small business like this. I don't really understand the negative comments at all - just shipped off two packages, one that I just needed a label printed for an then I took to USPS, the other I sent via MBPP through UPS. Winslow helped me, had a nice conversation, taped up the box that I wasn't even sending with him. 5 stars for sure! I will def be back.”
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“For such a small store, I’ve never been to a more organized and smooth UPS location. I live 45 minutes away and I tend to wait on sending out my orders until I’m in the Surfside area to come here. Always in and out no hassle!”