-
December 2023 by Glenda Rabby
AJ and Lisa was very helpful in answering my questions about my new watch and getting a new phone. Thanks guys
-
December 2023 by unwrongful
Lisa & Blake was very helpful with helping me buy a new phone.
-
December 2023 by Nevaeh Flores
Great experience
-
November 2023 by William Osborne
The employee who worked there in the morning we visited this store was very uncooperative and actually tried to cheat me on a new Samsung trade-in. Don't recommend this store during day shift when this girl is working
-
November 2023 by Linda Bronson
The staff here was very helpfull.
-
September 2023 by Randy Blythe
Great service
-
May 2023 by M. C.
Lisa is a horrible “Manager”. She has an attitude and is rude. I’ve dealt with her twice and there will not be a third time. No customers in the building but me but the two employees wanted to draw a check for not working while they watch movies and text on their phone. Lazy, rude, and unprofessional3 out of 5 are one star reviews!!
-
April 2023 by Sam Cyr
Terrible customer service. Came in with a charging issue with my phone. The woman working wanted to try and help. The man working interrupted her and said there is nothing we can do, and you will have to go somewhere else. Didn't even try basic troubleshooting, new charger, new wall piece, or new cord, nothing. I wish I could give 0 stars.
-
November 2022 by DontCry ForHelp
Thanks raymon for lying I ask was you the ATT IN LAKE JACKSON you said no. But I had my boy friend called because we wanted to switch him from Verizon and you told him to come to the store in lake Jackson. Make it make sense I’m not coming there and I will tell everyone at TMH HOSPITAL NOT TO COME THERE WE STAY IN LAKE JACKSON AND JUST WANTED TO MAKE SURE THIS WAS THE RIGHT ATT BECAUSE IT SHOWS online CAPITOL CIRCLE ADDRESS. BUT IMMA TAKE MY BUSINESS FUTHER DOWN TO NORTH Monroe. Why would you lie like that
-
September 2022 by Shanequa Simon
Great customer service, Adrian answered all my questions and helped me get my info to my new device, the whole staff is very well trained and nice, I will be doing business with them again
-
August 2022 by Rick Green
According to ATT spokesperson, this is a reseller and not a true att store. I have been there several times in last month regarding new service added to an existing plan. I was told each time ( by the manager) that a problems was solved and that a certain rate was going to be honored. This is not the case. The rate i ended up with for a new phone for my kid was 20% higher than i was quoted, and this is after working with customer loyalty representative. They will most likely lose a 20 year customer on the principal alone. This is classic “bait and switch” behavior.
-
August 2022 by Greg Hall
The entire staff was very friendly and professional, great experience !
