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February 2024 by Leslie Gilpin-Moret
Always excellent customer service from Darrell Bates at AT&T on Magnolia. He handled our needs and was very professional. We will definitely stay with the Magnolia St location with such excellent service!
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February 2024 by Mike Parrish
This is a great place to buy a new iPhone. They have lots of phones in stock, the store is very attractive and clean, and best of all the people who work there are very friendly, helpful, and knowledgeable. And one of the most friendly and knowledgeable is Darrell Bates. About two months ago Darrell helped us when we were buying a new iPhone for my wife. We were so pleased with that experience that we made an appointment with Darrell for today to buy an iPhone for myself. Today was another delightful experience. Darrell was very cordial and did a great job of answering my questions and explaining details about how the new iPhone works. I will come back to this store the next time I need an iPhone.
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January 2024 by Vickie Amburgey
Helpful, kinda and curious
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December 2023 by Earnestine Smith
Daryll is extremely knowledgeable and helpful. In fact everyone there, was really kind. I will definitely be purchasing from there again.
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November 2023 by Avis Simmonds
I have been a customer at AT&T for over 15 years and more and have always been satisfied with the service; especially with the current manager who is so patient with the service he renders. He is so reliable and knows the business he represents.
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November 2023 by Barbara Agramonte
Treavon williams was super helpful and extremely knowledgeable. He went way above my expectations and help me resolve many issues that were unable to solve by calling in. It was so nice to work with someone in person. I look forward to working with him to upgrade my services.
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November 2023 by Lynn Picolo
Ambar was a great help. She worked for hours getting my phone to assist in resolving a voice mail, call forwarding issue that was complex. Requiring going beyond technical support. She was kind and patient .
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November 2023 by Patricia Myers
AmBAR was absolutely the best tech ever!! So patient so kind. Spent 2 hrs with me solving a very complex situation!! I give her a big thumbs up!!!
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November 2023 by David Knight
Amber is the most patient, caring and personal employee on your staff. She put a phone protector on for me on my new fold phone. It was PERFECT!!!!!!!
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October 2023 by Deante Samples
The store assistant manager jermesia helped me yesterday. She was impeccable. We were having the WORST time with over the phone customer service and she found a way to still have me leave with a smile across my face. I had an amazing experience working with her.
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October 2023 by Teri Blessing
Destiny was very helpful. And other than forgetting to buy a new charger, in the end it finally turned out great.
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September 2023 by Rima J. Hatoum
5=Very SatisfiedMy phone somehow got into SOS mode. As a result I was unable to call or text anyone or get out of this mode. Traevon solved the problem promptly and efficiently by installing a new electronic SIM card. He was also very nice and had great customer service skills!2 of 4: Great! Was the reason for your visit fully resolved?1 = Yes ?2 = No ☹️Yes3 of 4: Thank you. How long did you wait for a store rep to help you with your wireless service?a = Less than 5 minsb = 5-10 minsc = 10-15 minsd = 15-20 minse = 20 + minsa4 of 4: Thank you. Please share the reason for your answers so that we can continue to improve.I did not have to wait at all. Traevon greeted me as I came in the door and proceeded to help me solve the problem I was having. He walked me to the door and opened it for me when were done. Could not ask for a better experience! Compliments to Traevon!
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September 2023 by Rupert Giroux
Darrel handled the needs and questions of my father-in-law, my wife, and myself expertly. We finished the experience as committed and happy customers.
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September 2023 by J A
Staff was very helpful. We needed a lot of technical assistance setting up our new phones and he was very patient with us.
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August 2023 by Crystal Lee
Lance the representative that helped me he was friendly, kind, knowledgeable and he went above and beyond, and over the top customer service.
