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April 2024 by Ellie Moonshower
I was involved in a scam situation and went in to sort everything out, Reda Jawhari the Financial Center Manager was incredible. Not only did he spend two hours with me helping to reset all my accounts as well as aiding me in freezing my credit. He was extremely hospitable and efficient in dealing with other customers simultaneously. With such a tedious process and situation, I left with a smile on my face and confidence that everything was sorted out.
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January 2024 by Ava Mason
I came in 30 minutes before the closing time to make a wire transfer and Reda was so helpful when we encountered some technical difficulties. They stayed half an hour past the closing time to ensure that the transfer was securely made and were very friendly and compensating!
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December 2023 by Shakinah's Touch TV
I’m glad i came to this bank today, i had a deadline to meet. They helped me stay on track because of their fast service Thank you so much have a blessed day
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July 2023 by Emily Ressler
I went today not realizing that the bank had closed 20 minutes before I got there but Reda was great and allowed me to explain what was going on and provided me with help rather than telling me to come back tomorrow. Very nice person and assured me that if I still need help with the problem that was occurring that I could come back and he would be happy to fix it for me.
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July 2023 by Elaine Taff
They would not cash a Geico insurance check drawn on Bank of America. That's crazy that they keep your money and will not let you have it immediately. It's drawn on your bank. YOU KNOW THE MONEY IS THERE. GEICO FIND A NEW BANK. ITS MY MONEY AND I WANT IT NOW.
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April 2023 by Paul Cantwell
I can't say enough good things about Reda Jawhari. Great man will get all your banking need done in hurrry. Also on his way home from work my dog had run away from home he found her drove around for an hour trying to find the owner and we ran into each other. God is great and he is the nicest person made sure I had photo proof for the dog overall great person. He saved our little family today❤️
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April 2023 by zou yuan
Pretty good experience, Reda is a very interesting guy. Nice conversation！
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March 2023 by Kathryn Moore
Reda was so helpful and was extremely knowledgeable with all the questions I had. It was an very positive experience and I look forward to seeing him there again.
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March 2023 by Corpus De Jesus
My card and account was locked I have the documents and this bank still deny me the service to help me just say go online on a computer we can't help and I'm a customer since 2019and they don't want to help out customers
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November 2021 by Avais Mc
Unprofessional! I’ve had an account with BOA for 14 years. I’ve never experienced customer service this BAD. I will drive to another state before i step foot back in this location again!!
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November 2020 by Ron Johnson
Worst Bank of America in Florida. They should fire all their workers for being so clueless
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June 2020 by Christie Sanon
I never had an a problem with any BOA that they could not fix. This morning I realized that I had 2 overdraft charges of $35 each. $70 was removed from my account based personal reasons. I called BOA and talked to a gentleman named Cliff Yang. Cliff ask me to explain to him the situation. Once I was finished with my explanation, Cliff informed me that he will see if he can get it waived. I was shocked to her that. Minutes later (5 minutes max) Cliff told me the full amount was back and into my account.
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April 2020 by Jillian Hoban
I asked Bank Of America employee for his name, he wouldn't even tell me. He pointed to him name tag. Very arrogant. That's how the big banks treat their customers. Ed was printed on his name tag, he wouldn't even say it. Really, I was just trying to make a deposit.
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March 2020 by Dea A
Worst banking ever. Do not call them at this branch. I tried 2 days in a row. No answer. At all. Like they are closed.
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October 2019 by Michael Recca
Woefully understaffed.
