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April 2024 by j jj
bad experience here， the banker is rude， she slam the door when she find out she is the only one available at the moment , and talk so rude, I won’t let her help me if know at beginning, and her name is Britney Ross
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December 2023 by Matthew Whelan
Great branch. Brittany went out of her way to patiently help me. She is a very kind person and hard working employee.
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October 2023 by Barbara Tanzer ..
Excellent service. Competent professional and proactive. Intuits problems before they arise. Sage advice on money management.
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September 2023 by Roadracing Mustang
If you are not an account holder and accept a check on this bank they will charge you an $8 fee to cash THEIR customer's check. They claimed they were doing ME a service.I did THEIR customer a service by accepting his check drawn on THEIR bank. They did all their customers a dis-service because I will never again accept a check drawn on their bank.
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March 2023 by Christine Pringle
ATM here is known not to give you yourMoney but take it out of your account. No help at all from BOA. They blame it on the machine. Well it is the machines fault but they do not service until they get a call.
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March 2023 by Christine Whitmore
ATM here is known not to give you yourMoney but take it out of your account. No help at all from BOA. They blame it on the machine. Well it is the machines fault but they do not service until they get a call.
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August 2022 by cissy cui
Long waiting time.
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July 2022 by Hendra Wijaya
No good....bad , .......,......,......
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March 2022 by Bryan Rector
So slow...... only teller on duty chatting away with a friend in front of me when clearly I am waiting for help. Then finally when I'm up it took forever for a simple cash withdrawal. Time=Money.
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October 2021 by Suzanne Parker
It would be nice if you posted on your web site that you are now closing M-F at 1:30 pm. There were at least 5 customers driving in and out today when I was there at 2:15.
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July 2021 by Saketh Theerdha
Nothing to take except for location. Tellers act like they’re doing you a favor, and like it’s not their job.
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June 2020 by Heng Zhou
This is the only branch of BOA that I can get through by phone. Although my question was not completely answered, it is already much better than other branches in Tallahassee 'cause at least I got connected with someone. For this reason I give 5 stars. So, you can see how easy customers get satisfied and give reasonable evaluation, and the one stars of other branches reflect how poor the service they are.
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January 2019 by Dinara Samet
I'm upset. Customer service seems to be selective here. I've been to Bank of America for years. And today I met with a terrible lack of professionalism. I just didn't want to be served here. I went to another branch of the Bank of America.
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July 2018 by Michael Gardner
No one ever answers my call no matter how often or when I call, I am constantly getting overdraft fees even though I have plenty of money in my account, they put a hold on my card for using an bank of America atm and now are holding 900$ of mine which cost me an extra 100$ on rent and still no word or idea when my money is going to be put back in it. Terrible banking system and customer service, I'll be closing my account on my very next day off.
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June 2018 by Alexandra Ifland
I closed my account today, had nothing to do with disliking the bank. I'm moving to my husbands bank. Winston had me in and out quickly and was very nice. Great branch!
