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February 2024 by Barb Cherry
I like the products that I’ve purchased but they canceled an online order item because it was out of stock and had already charged my credit card. I can’t seem to get them to credit it back. Will neither go nor order online again.
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January 2024 by Judy J
Good clean store. Bought some shoes.
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January 2024 by N J
I shop here regularly (probably should say "used to" after this last experience). They close at 8 pm and we got there around 730 pm. Went to the gun shop to look at something for an upcoming phasesant hunt. 2 guys behind the counter, one pointed to the other when I asked for help... the other dude said, we close at 8 and they have to start putting inventory back, so we can't do any pre-sales or show anything - Well then, Bass Pro put a sign on the counter or adjust shopping hours on the website. Drove across the street to Academy, and I got what I was looking for.Generally, my experience has been ok at this location, but this didn't feel customer friendly... probably overworked staff.Next time Academy first and then Bass Pro.... Thumbs down till a better experience next time I have to visit.
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January 2024 by Richard Celaya
Outstanding service.
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January 2024 by Mel
RV boondockers beware. Someone tried to get into my car then yelled at each other about it right behind our RV. They had the back of our rig blocked with mini vans.
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January 2024 by Roy Fletcher
What do you expect. It ain't walmart
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January 2024 by Graham Stephan McLeod
Anything and everything that the outdoor enthusiast can possibly need. Well priced too. Amazing selection and the staff really has great product knowledge.
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January 2024 by J Haynie
A bit pricey but nice staff and great selection.
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January 2024 by Sonya Raulerson
We love Bass Pro
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January 2024 by Jennifer Bodiford
I wasn't sure what these were at first and no they don't come in kid sizes
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January 2024 by ER K
This location is the worst store I have ever dealt with in my life went online purchase trail cameras for in-store pick up same day never received the email to pick up the number on the initial confirmation email and was told my order got transferred to a ship to store instead of same-day pick up, and that my order would not be available for seven days even though the store showed seven in stock and I cannot change the order, I cannot cancel it. I would have to wait until the items arrived at the store and then wait for a no pick up time to lapse before I would get a refund so I went online again to this for the same store and picked two other cameras it showed that there was 10 in stock. I called the store spoke to a young lady and she said yes we have 10 in stock so I ordered two cameras for in-store pick up. Never received an email to come pick them up same day so I called back the store and was informed that they don't have any in stock and they haven't had any in stock for weeks. This store, and Bass Pro is the worst store I have ever tried to purchase anything from and will never do business with them again in any state.
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January 2024 by Kyle Vanderslice
Worst customer service I’ve ever experienced behind a gun counter. Can’t get ahold of anyone on the phone and when trying to purchase a fire arm in person no one seems to know state laws. I was told that I was unable to purchase a firearm due to my address on my drivers license being different from where I currently reside due to a recent move. I had several forms of government issued photo identification with me including my concealed carry permit, military ID, and EMS IDs. None were accepted and the managers told me my drivers license was as invalid due to the address not being updated which is not true under state law. The managers seem to have no clue what is actually needed to purchase a firearm and make up policy and procedures based off of what they heard from “a state trooper”. Would gladly spend more money at any of the local gun stores in Tallahassee than ever step foot in another bass pro.
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January 2024 by Jack Smith
Great place for outdoor and indoor things
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January 2024 by Gary Ennis
I'm looking forward in sharing my experience with the public. My wife and myself recently purchased firearms at this location. The very experience and well trained staff made our transitions completely satisfying. Bravo! Job well done.
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January 2024 by Angel Cruz
It is a magical place, it seems like you are in a Zafari, I loved it, I recommend it