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January 2024 by cin bro
This place is a total joke, when it comes to customer service. When you walk into this Boost Mobile store the employees or at least the two I encountered acted like they were bothered by my questions regarding the phone I bought from that company. And basically all they just wanted to do is sell me another phone. Just not a good experience.
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December 2023 by Maria Rory
I pushed one button on my phone I couldn't even operate my phone. I took it to Boost's mobile couple of clicks here and there problem was solved .Thanks...no charge
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October 2023 by Stacie Stewart
Was not happy about the way they do the insurance on the phones now
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September 2023 by Stephanie Davis
I love boost Mobile they are very good what they do this guy name syd go to him he will get your phone working
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July 2023 by Bobby
Could hardly hear the girl speaking. Was gonna go to this one. But lied. I'd already called the main number. Telling me I could get the plan in store. She said I had to do it online. Also it was a special Sim card for that phone. Had one last question about if she knew if only used one tower or both at&t or T-Mobile. Wasn't able to though. She obviously hung up on me. Thought it may have been a dropped call. But when called back she wouldn't answer went to voicemail. Also wasn't even sure it was boost at 1st. She just answered saying hello. Had to ask! What has happened to customer service?
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April 2023 by Carol W
Excellent customer service
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April 2023 by Johanna
I really liked the store because the staff were very helpful and knowledgeable about the way data works on my phone plan.
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August 2022 by Lourdes Brown
Very friendly Cole is very Helpful
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July 2022 by Alma Perez
The one star I give is for the male employee who was here on 4/14 who attempted to help after his coworker (female with red wig) was too busy watching a movie on the computer and watching TikTok’s on her phone. She said she “didn’t want to deal with it”. She was using foul language the whole time we were there
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July 2022 by Knowledge Power
Great store customer service is excellent
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April 2022 by Shelton Butler
Luv boost mobile will be recommending to all my friends and luv ones
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March 2022 by Tionna Alford
Nia and Kole had awesome customer service and the place was very fresh and clean environmemt.
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February 2022 by Beatice Shaw57
I love the new remodeling and the kind service I received!
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December 2021 by elizabeth brown
Very nice place to visit interesting variety of phones
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September 2021 by Christina Baltodano
Cole at the S Monroe location is awesome! He helped my son and I with an issue that others could not help us with. He put in the time, effort, and energy to remedy a problem that we have been dealing with for the past 10 days. Cole is an exceptional employee dedicated to following company policies and protecting customers. We were about to cancel service until he took the responsibility onto his shoulders. Thank you to Cole. We are impressed with his knowledge and integrity.
