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March 2024 by Lisa
I always use the virtual teller… They are all wonderful. It doesn’t matter which bank you go to or what hours as long as the virtual tellers are open …you typically will see someone you know on the screw …it gives you peace of mind… Lacey is the best!!
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December 2023 by Joyce Allen
Everyone was so nice and helped me solve my problems very fast.
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September 2023 by Rebecca Priddle
Quick, easy and secure
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August 2023 by Tim Elliott
Experienced, knowledgeable, and friendly bank personnel, and staff. Was very impressed with everyone and it was a good experience in opening a new account and related matters. Would highly recommend CCB.
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July 2023 by Lynaa' Styles
It's usually a smooth transition, I prefer the virtual teller machines over other services.
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June 2023 by Edward Simoneau
The person that the window was nice
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December 2021 by Robert Kornegay
Switched banks a few times and ended up happy at CCB. Website isn’t as nice as NFCU, works fine for most things.
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January 2021 by Spencer Mitchell
Absolutely great service. Quentin is the man!
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October 2020 by Gentry Roberts
Financed our construction loan and modified into mortgage at the end of construction with CCB... worst possible banking experience I can imagine.
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April 2020 by OG Magnum
absolutely the worst customer service I have ever encountered from a bank. I have had a business account here for three years and finally after being nickeled and dimed with fees and assessments that were often times caused by their own errors. I would call customer service and be treated very rudely especially by one of their reps named Mary. basically I finally close my account it’s time to go to a credit union. CCBG Never would work with me as a small business terrible experience.
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February 2020 by Fred R.
Terrible customer service. Terrible policies. Rude supervisors. I will leave this bank as soon as possible.
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August 2019 by Laicy Haro
I worked with Caitlin Yancey during the process of purchasing my first home and had a wonderful experience! She was very resourceful, and responsive (emails and texts). Caitlin went above and beyond answering all of my questions and working with me to find the best rates.
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May 2018 by Jenny Wells
Unfortunately CCBG does not know the meaning of Customer Service. I called to cancel my Debit card & to report a fraudulent charge to my account on April 1st. I just spoke with them again. My account was not credited back for the amount of the fraudulent charge AND my Debit card was NEVER cancelled so I must now wait another 7-10 business days for a new card.
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July 2017 by Michael Barry
Some of the best service I've ever had in Tallahassee was from Michelle Clark, in the home mortgage department. She is awesome, if your looking for a home mortgage ask for her specifically, you wont be disappointed! I've been through about three banks looking for a mortgage and they all seem to drag their feet except Michelle, I would never go anywhere else because she gets things moving and makes the process so easy and carefree for me.
