“Ms. Pat is the absolute best! She makes my shopping experience so worth while. Kind, helpful, knowledgeable. I got my son 2 pair of shoes and my niece a shirt for $26 thanks to her. It was supposed to be over $40.”
“Nic and Ashley helped me out so much. I walked in there not expecting to purchase anything cuz my sense of style is non existent. I complimented Nics outfit and he immediately said “thanks! What size jeans do you wear?” And picked me out several super cute outfits I would’ve never picked for myself. They both made me feel so good and confident and more like a “girl” in the outfits they chose. I ended up buying almost all of it. 10/10!”
“The store is pretty much what you expect from an Old Navy, but the customer service is stand-out excellent. The employees are especially pleasant.
In particular, the “order online, pick up in store” experience is the best-run I have ever seen. For example, on one occasion I placed an order and then received the email confirming that it had been prepared for pickup within a literal MINUTE.”
“Had my hair done for my wedding at the Tallahassee, Florida governor square mall location. Dave was absolutely phenomenal!!! Really listened to what I wanted. He made it such a fun experience. Will definitely be going there again. 10000000% recommend!!!!”
“Just went in to get a new zipper on a skirt and the straps re done on a dress. I needed the skirt as quick as possible she called me an hour later and had BOTH done!! Been coming here for years and never had a problem! She is amazing and so quick!”
“I had a good experience here a few weeks ago. I really like the selection they offer. You can find something for all ages. The employees were all really friendly and the place was clean.”
“I still enjoy shopping in person. I like going to the store to look at, touch and try on the clothes
The associates are polite and professional
I used to work at Dillard’s in the Mens Department
I hope JCPENNEY will always be a part of the USA”
“Had a great experience selling to Kids Pointe. The staff I interacted with were all very nice and helpful, especially since it was my first time selling. They let me know ahead of time that it may take a few days to process our clothing and that was totally fine. I brought in 2 large tote bags of baby clothes, some never worn and most only worn a handful of times. Ahead of time, I checked these clothes for staining and tears and only brought them the best of what we had. They bought most of it and we donated the rest to foster care. I got a better deal than I would have if I had tried to sell on Facebook Marketplace and without any of the hassle.
The store itself was very clean and well organized. They have a huge selection, especially of clothes and larger baby toys. I will definitely be back!
My recommendations for selling here are to make an appointment online and get started on the right foot. It seems like they have a lot of people coming in to sell and need to pace themselves. Also read the selling tips on their website!! They were so helpful when I was sorting and trying to decide what to bring in. Pretty much just check the website before getting started and you should have a smooth experience.”