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April 2024 by Skylar Y
I have never had a good experience at this pharmacy. The customer service is laughable and there is always an incredible wait because they’re super slow no matter what. I am currently writing this review as I have been waiting for over 30 minutes in the drive through line. I honestly think the staff wants to spite customers and ignores them. And after 40 minutes, I’ve found out that they’re out of my prescription that was called in over a week ago.
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February 2024 by Mike Walsh
This pharmacy's drive through "register" is not working most of the time. It was not working on this visit. Just because the "register" at the drive through is "broken" there are more registers in the pharmacy and is no excuse to FORCE customers to enter building. Why not offer curb side delivery if the Rx's have no co-pay or prepaid? If you review the camera footage and see me, you will observe that I currently have a very hard time walking because of an injury. Back in the day, the pharmacy supervisor's contact information was posted in the pharmacy department but I could not find it on my visit.
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January 2024 by James Renner
Very helpful all the pharmacist very nice also Tanijah made sure I got all the info and help I needed quickly great pharmacy
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August 2023 by Google user
Nice store. The staff are knowledgeable. Only problem that I have it's hard to get in and out of the parking lot on W. Tennessee St.
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June 2023 by Amy W.
If I could give this minute clinic negative stars I would. The triage person (Amy) was THE RUDEST, MOST UNPROFESSIONAL person I have ever had the unfortunate experience to encounter. I came to this minute clinic to get a quick medication refill and I had to wait 40 minutes for my appointment even though there was no one before me. When I complained, she actually accused me of making a scene and said to me in a sarcastic voice " I'm sorry you're off your medication". And this is supposed to be a medical professional?? The nurse practitioner was even worse. She had an attitude from the moment we walked in. And then refused to refill my medication. So they made me wait FOR NOTHING. I see now that CVS MINUTE CLINIC clearly scrapes the bottom of the barrel when they hire people. These two aren't even fit to wait on my dog.
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June 2023 by Marilu F.
I should have come to this CVS to begin with.Seriously speaking, I went to both Dollar Tree and Walgreens to get mailing supplies. Dollar Tree had packing tape, Walgreens had one measly box, and yet I still needed bubble wrap.Well, as it turns out this CVS was close to both and not only had bubble wrap, but there were bubble wrap size options, plus boxes and packing tape. I really wish I'd have gone there first. It'd have saved me having to run around town.
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June 2023 by Zharia G.
This location has the worst customer service I have ever experienced every time I go to pick up my prescriptions. The staff is very rude & disrespectful, never friendly and they act as though you are bothering them just by trying to pick up your prescriptions. In particular, my last visit was by far the WORST! The Pharmacy tech is named Cherrish, she was extremely rude & disrespectful to me as I was only trying to utilize a coupon that I had. I have used a coupon at this location before through the drive thru but she told me that the tech shouldn't have honored it and she isn't going to honor it. However, after speaking with corporate management, coupons are accepted through the drive thru & she just didn't want to do it even thought it would have taken less than a min to simply type the numbers in. She would not accept it whatsoever & rushed me to pay for my prescriptions in full w/o the use of the coupon all while mumbling to her coworker and not using the speaker phone so I could hear her but her body language and attitude beyond the transaction said enough! She never told me the price, I had to ask & as I was reaching to get my card out to give to her she says "you can put your card in the drawer" as I am placing it into the drive thru drawer she snatched the drawer back so quickly she almost snatched my hand with it! Very unacceptable & no one should have to experience such disrespect when they are just trying to obtain their medications. After giving back my card with the medication on top of it, I never received a receipt & she closed the window on me before I could even ask for one as well as almost snatching my hand in the drive thru drawer once again when reaching for my prescriptions. This tech does not need to be working in any type of customer service setting if this is the type of behaviors she is displaying. I know that this is not a good reflection of the pharmacy & company and this type of behavior should not be tolerated especially in the medical customer service field. I am utterly disappointed with Cherrish's disrespectful actions and attitude that evening. I will be switching to another pharmacy after this in hopes of better treatment.
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March 2023 by Kevin Campbell
This is one of the busiest stores in Tallahassee. But the CVS employees still manage to take the time and address any and all of my needs and or questions. Would not go anywhere else.
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January 2023 by Elizabeth Y.
Waited over an hour at the minute clinic just for the rudest nurse I have ever met to refuse to sign one. This horrible woman was so abrasive and hostile from the moment I entered the room that she made me BURST INTO TEARS. At no point did she apologize but she did open and stand by the door waiting for me to leave, enabling the full waiting room and store to get a good look. So much for privacy!She did call her supervisor while I was trying to collect myself. I suppose the additional shame and embarrassment she inflicted upon me after making me cry AND wait for nothing was inconveniencing her and I wasn't getting out of her sight fast enough. I have never been treated so poorly by a so-called medical "professional" in my life! She belongs in anger management not the medical field. She seems to have more than a dislike for helping people, it's straight up contempt and resentment.
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September 2022 by Terri Daniels
Never answer the phone, when they do very rude and then put me on hold and I waited 40 minutes and finally just hung up! This is the worst place ever !!!!
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August 2022 by Jacob Z.
Waited 1+ hours in the drive thru. Great for when you need a script ASAP. Go somewhere else.
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April 2022 by Mark Watford
Store is dirty, pharmacy staff is not personable
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April 2022 by Gabe Tanenbaum
literally the worst cvs ever
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April 2021 by Andrea F.
Horrible testing experience. They book through the day with no time to actually call patients back or see them for anything else if they are negative and they don't even mention this before they make you waste your time waiting on results. Go literally anywhere else.
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April 2021 by Trey F.
This minute clinic never has anyone there. This is the fifth time ive come here for an appointment and yet again there is no one here. This cvs either needs new healthcare workers or they need more. My appointment was scheduled to be 20 min ago, but still no one has even showed up. This place is pitiful.