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January 2024 by Stephanie Allen
When making a return and the cashier wants to argue with you that the parts aren’t included.. went to return this light bar for not having the bottom part that makes it stand as well and blinking without stopping and was told it’s a light bar and doesn’t have the bottom.. how else does it stand up? Do your research; hire better employees and or managers. This comment wasn’t needed especially since I just dispelled it. F for fail CVS
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November 2023 by Rebecca Armstrong
Put in a same day photo order online. We were notified it would be complete by 345pm. When we came to pick it up much later that evening, the employee acknowledged that she saw our order come through earlier in the day but informed us that their photo center had been down for multiple days. There was no update online, and no one contacted us to let us know our order could not be fulfilled. I ordered a framed print for my MILs birthday that I was never able to give her because our order was ignored. I would have sent it to a different cvs had I known. We finally were able to pick up our same day pick up order today (4 days later), and there was a piece missing from the frame so I'll have to go back.
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May 2023 by Luciana Brown
Nice and clean, staff was really helpful un finding products I needed. I visited this location because the one close to me closed down. They had a nice sake as always on laundry detergent
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March 2023 by Claire Smith
Pharmacies at this store are so smart that they treat patient as a calling Prescriber and transfer them to a voice mail that records prescriptions from a doctor or a prescriber. CVS should fire these pharmacies who are not wiling to help their patient.
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February 2023 by Jennifer Fountain
Was on hold for over 10 mins. Walked in and there were 3 pharmacist doing nothing and helping no one. Just watching the phone ring. The pharmacy staff is rude and unprofessional. I am moving my prescription not only from this location but from CVS completely. Terrible business practices here. I plan on never shopping at CVS again and will tell others
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February 2023 by sandra Johnson
I want to take this time and opportunity to commend Tommy, the Store Manager, Jamie and all front store cashiers for being so professional, kind and always pleasant, I highly recommend a raise for these AWESOME people. Tommy is the most amazing manager ever. He cares about customers. On the contrary, if I could give Ebony and Lizzie in the Pharmacy a -0 I would. They are very unprofessional, not relatable and arrogant as hell. Why are these ladies even working there???? Peter on Saturday via phone was very helpful and I recommend a raise for him also. Cars were backed up on Friday waiting to get tested and eventually drove off. Please close this Pharmacy DOWN. I was very feverish and needed assistance in the Pharmacy and again Ebony and Lizzie was very unbothered.
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January 2023 by Apple S.
Super friendly girl working here and I found exactly what I needed which was a Sunpass as now I am back in Florida I definitely need one. They had Christmas items for sale ridiculously cheap.
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November 2022 by Tim Astor
The Indian pharmacist is rude and completely lied to my face. Went there to do my Covid shot and he was not busy and I had an appointment in 30 minutes. He was a complete an j*** and said he could not do it early. It Has to be at the scheduled time. However, I went two days earlier and went an hour earlier and they were going to do my flu shot and Covid shot an hour earlier. However, I didn’t schedule the right Covid shot so I had to go back. Stay away from this pharmacy. He is a liar and just didn’t want to do it. Lazy workers is the sign of the time.
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October 2022 by Em Kay
Terrible customer service EVERYTIME! They cancelled an order because it came from an out of state doctor (and didn’t tell us until we went there), they didn’t have several prescriptions ready in an acceptable time, they had to order Tamaflu (which is a time sensitive medicine to take when you have to flu - should be in stock), and they jerked us around many times with availability and readiness. They only have to give attitude, not help. Awful, awful, awful..
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September 2022 by Honey
Came in today to look for water for the hurricane, but I’m pregnant and needed to use the restroom. And omfg this poor excuse of a restroom deserves to be on a horror film. It made a zoom smell like flowers, I immediately gagged, it smells like wet dog and 10 football teams gym socks in the entrance and the restroom itself?????? No working water, murky handprints and dirt everywhere, no toilet tissue, nor paper towels. The only thing that worked in there were the lights and soap dispenser. I would have rather urinated on myself then to use that restroom. My GOD!!!!!!! Repulsive, the health department will be contacted because this is a pharmacy and a pillar in the Health community. What kind of example of health is this???????
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June 2022 by Kelly Evans
I love being treated like garbage when I'm just trying to pick up a prescription for my baby. It's a horrible inconvenience to have to do your job if you work in the pharmacy here...especially close to their lunch hour(s). They are really personally offended to have customers dare walk up to their counter. Yikes. Moved the prescription over to the pharmacy inside target, who has lovely employees.
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June 2022 by A Bryant
I wish I could put a zero star. Some reviewers here are absolutely correct. No customer service professionalism. Your waiting way too long inside and in the drive thru even on days when you go inside and they are not busy. Almost every employee here at this pharmacy seems to have little to no patience. Even previous employees that have worked at this location at 3035 Apalachee Pkwy. If you ask me my honest opionion. I think this one should be shut down in the pharmacy area and just keep the regular part of the store open for business. The best locations are the CVS inside Target and the ither one across from Walgreens across from the shopping center where Ross is.
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May 2022 by Eric
I guess 'zero' stars is not available, because the average fast food joint is run with more professionalism and concern for it's customers than this 'pharmacy' with rude employees, who rarely answer the phone, contradict each other, treat customers like garbage and have no appreciation for the seriousness of what they're being paid to do. If ever a pharmacy deserved to be shut down...
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May 2022 by Scott Stopyak
What legitimate pharmacy has an answering machine that says they are closed for lunch at 2 pm? The lady who gives vaccines is nice. That's the only reason they get more than one star.
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April 2022 by jennifer case
The worst pharmacy in town. It is one of a few on my route from work to home, so I try to get my allergy medications there, if possible. In the past year, along with all the other shortages, my allergy medication has been out of stock in most of pharmacies. I've called around to other pharmacies that are able to tell me if they have it in stock before I venture out. This pharmacy refuses to give any information over the phone and then hangs up. When I go through the drive thru, they again refuse to go look. They hide under the guise of it being policy, but the other locations don't seem to have this policy.... Something should be done to teach these pharm techs that if they aspire to a career in pharmacy or retail, they will need to actually work with the public.