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February 2024 by Kirsten whiting
10 minutes after 8am and not one person in the store. Hours posted say they open at 8am.... Had to go to Walgreens across the street, they were actually open.
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February 2024 by Tom Lundergan
Two months ago I moved my only RX from Oak Valley Publix (where we shop) to this CVS for one reason: Customer Service. The Pharmacy Clerks here are friendly and polite!
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December 2023 by Gloria Gauding
I moved all of my prescriptions today, after using this pharmacy for years. The service has dwindled, new faces show more care for laughing with coworkers than serving customers (yesterday's experience). I received a new prescription and the pharmacy made the process of getting it filled very difficult - long hold times on the phone (this was not something their automated system could answer) and I even got hung up on after being on hold because when 1:30 hits, it's lunch no matter what. I was not given clear information and was bounced back and forth between pharmacy and doctor. And this is for an anxiety/depression medication - making it hard and being RUDE is not going to help the customer or the pharmacy. You should have care and understanding for customers, especially when you deal with such important aspects of our lives, shame on you.
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November 2023 by Ahmet Hascicek
Really poor customer service. They are probably under staffed and can't get to the phones properly. Was on hold for 15 minutes before I got a person then was told my script wouldn't be ready until 8pm when I asked if it could be ready sooner they said 6 pm, honestly wouldn't come here if walgreens took my insurance.
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November 2023 by Janice Wilson
CVS employees are very helpful and knowledgeable about the products they have in their store. Never once have I asked for help and the employee not know how to find what I’m looking for.
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June 2023 by April Simmons
The worst! I would rather drive from crowder up to oak valley by publix. For a while I got meds from this one and rheee was a woman who was always real rude if you had to call. She wasn't very friendly when picking up med either so I switched to the one by oak valley. My dr. I guess made a mistake and sent one of my meds to the one on crowder recently and it took me about 40min just to pick up my med...I will be moving this med. I got a million text to come pick it up but at the drive through it took forever.
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April 2023 by Stephanie M.
Worst service ever. Almost all staff was rude to me for no reason and also continued to be rude to me in front of coworkers and other customers. After today I will never use CVS again. For good customer service don't use this cvs. Absolutely worst service I have ever ever received for the pharmacy
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March 2023 by Felecia Johnson
Excellent visit, great values, helpful Associate and excellent experience
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January 2023 by Mark Pudlow
I always find the folks who work there friendly and most helpful. I like going there whenever I make a drug store run. Thanks to all who work there.
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August 2022 by Teffity Gxsr
First impression and it was terrible. I was asked by the old lady, named June, to leave my backpack up front. I went to the register, assuming that is where she wanted me to put my personal belongings, and said, "not here as they don't want us putting peoples stuff in this area. You need to place it beside the vending machine/fridge." I looked to the side and the vending machine is literally beside the door. In other words, she wanted me to put my personal belongings close to door, where anyone can just grab and take it. This is ridiculous! It is unbelievable that she wants to prevent "theft" from the store, but would risk my personal belongings! Who will take responsibility if someone takes it? I ended up taking my backpack to my car. I would have left right then and there if it weren't for my medications. I asked if they have a policy and there is none. I checked the door, and there was none. This woman acts like she owns the pharmacy. And because of her, I will never return here! There is a better pharmacy that is nondiscriminatory right across the street!
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July 2022 by Valerie Janard
Really unfriendly pharmacist named Shola. Never smiled - in the morning when I requested a refill, or in the afternoon when I picked up the medication. I will never use this pharmacy again! Who wants to deal with a professional who looks like she badly wants to be somewhere else??Valerie Janard
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July 2022 by Noah Barcio
Good location but I don’t know what store leaves a customer on hold for 20 minutes?
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June 2022 by gregory Register
Best pharmacy around service at an all time high friendly staff ready to assist photograpths prescription filled on time outstanding ampril parking clean store great place to shop and pick up prescriptions at the same place convenient CVS way to go
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April 2022 by Stephanie Esparza
First impression and it was terrible. I was asked by the old lady, named June, to leave my backpack up front. I went to the register, assuming that is where she wanted me to put my personal belongings, and said, "not here as they don't want us putting peoples stuff in this area. You need to place it beside the vending machine/fridge." I looked to the side and the vending machine is literally beside the door. In other words, she wanted me to put my personal belongings close to door, where anyone can just grab and take it. This is ridiculous! It is unbelievable that she wants to prevent "theft" from the store, but would risk my personal belongings! Who will take responsibility if someone takes it? I ended up taking my backpack to my car. I would have left right then and there if it weren't for my medications. I asked if they have a policy and there is none. I checked the door, and there was none. This woman acts like she owns the pharmacy. And because of her, I will never return here! There is a better pharmacy that is nondiscriminatory right across the street!
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April 2022 by Bobby Rainey
Not once but twice, I discovered the WRONG MEDICATION was in my Pill Bottle. CHECK YOUR MEDS!
