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December 2023 by Carolyn Novak
While it's easy for banks to tout great rates or service, this institution manages to deliver on both fronts impressively. And unlike some places that lure you in only to provide lackluster support, the advisors here take the time to explain options tailored specifically to what I'm looking to achieve. For these reasons, this is the most satisfying banking relationship I've established.
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December 2023 by Ru McElvy-Hiss
DO NOT GO TO THIS BANK!! I went to open a CD account with my 73 year old father and had a absolutely terrible experience. He has been a member of gulf winds since they bought this location from the previous credit union 5 years ago. He was a member of that bank for over two decades. The manger mislead us regarding company policies and was quite rude to my elderly father. At one point I also had to politely ask the manger to stop interrupting me when I spoke since he would repeatedly speak over me when I was trying to ask a question. I will not be returning to this bank and my father plans on closing his personal accounts with this credit union.
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September 2023 by Hai Bui
She is very good and helped me with my online banking and any other needs
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September 2023 by Edward Nelson
The loan administrator was attentive, thorough and professional.
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August 2023 by Matthew Harris
Everyone was very pleasant and professional and friendly. The process of opening a new account and applying for a credit card was very smooth. All my questions were answered to my satisfaction.
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June 2023 by Coreeka Johnson
I had a horrible robbery this morning where a guy stole my entire wallet and ripped my purse. Gulf Winds charged me $10 to make a new card even though I explained to them what happened. The teller didn’t even care. How inconsiderate.
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March 2023 by Dot Gray
Only because of insurance issues.
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January 2023 by Stehen wigglesworth
I finance a rv with them at 12.9 been paying for a year and just got a statement and did the math and they are charging me around 65 percent interest not what I signed up for will be talking to a lawyer about this ready to take it to the branch and leave it there
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December 2022 by Rhonda Ward
My account was compromised and Jae (customer service), Sam (Fraud unit) and Janie(Customer service at Mahan Tallahassee branch) were amazing and knowledgeable. They helped calm me down and went above and beyond to get me back up and running. They answered my concerns and questions. I am so incredibly thankful for all of them.
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October 2022 by Harold Santry
Friendly little Credit Union that's almost never busy being located on a fairly quiet area. The tellers are always friendly and helpful and always willing to stop and answer any questions that you may have. There's almost never a line at the ATM or drive through a very convenient location
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September 2022 by Max Adams
Great credit union works with you ?
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April 2022 by Dave P (Dave)
Again, Another inconvenience. Not able to make deposits through the ATM. If I need to deposit cash where can I go? This is ridiculous
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July 2021 by Tim Lawton
The Gulf Winds in Crawfordville, FL is great! Staff is polite and they always go out of their way to ensure you are getting service with a smile.
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April 2021 by Rodney West
Refinanced our truck at a much lower rate than the dealer offered-friendly and made us feel like long-time members rather than new members. Highly recommend them.
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December 2019 by Loreal Terry
Krystal is awesome!!! She always gives excellent customer service with a smile, however I was in one day and while she was taking care of me l, another employee told her to quiet down.I believe his name was Chad. I was not only shocked but very disappointed in the way he behaved towards her. I was also embarrassed and was seriously thinking about banking somewhere else. Krystal is the reason I decided to continuing banking with GulfWinds, it’s not often you get such great customer service.
