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“Great products and amazing customer service. I dealt with Alex and Noah and they really care about their customers. I really wish I had discovered them sooner. ♥”
“Awesome communication and customer service. We visited from out of town especially to purchase tung oil made near Tallahassee. They verified inventory after promptly and politely answering the phone. We even learned which aisle to go to! The store was clean and well stocked with interesting and unique merchandise. The expected hardware store staples were there too! Will return anytime we are in the area. Go visit - you will welcome the attention to detail and friendly atmosphere.”
“I was at the tail end of getting some furniture put together that my wife ordered the last piece was missing a dozen bolts. I came into the store expecting a difficult search for the proper replacements. Daryll one of the employees helped me find the correct ones and checked to make sure the threads and the length were correct. Great experience”
“Miss Lorri was such a blessing! Super helpful helped me and my collegue find what we needed and when it was not in stock searched and ordered the product so we could get on with the work day. She is an absolute gem.”
“Matt was great to work with and provided me a high-end quality landscape edging for our new driveway. Previously, we had a beaten down concrete driveway but with the help of Britt's Dump Service and SiteOne, we now have a beautiful crushed limerock driveway. The edging from OneSite made all the difference. Thanks Matt.”
“Needed a part for my central heating system. I didn't have the part number . Didn't even know what the part was called. They did some footwork and got a part number. Unfortunately, it wouldn't ship for over a week so they suggested another supplier and that supplier was able to get it to me overnight.
It says so much about a company and its people when they genuinely put the customer first.”
“I stopped in to get a few birthday presents for my mother, and the lady at the counter very nicely placed them into a beautiful bag and made gorgeous tissue paper bouquets to go in. My mother was very thrilled with her gifts as well as the bag and tissue paper bouquets. She went and placed the tissue paper bouquets in a small vase.”
“I could not find the right bathroom fixtures that would work in my 2 bathrooms - i spent too much time trying find what i needed online. Finally I texted the Tallahassee location and got a quick response from William Westenrieder. Within minutes he put together all that i needed. I am very impressed - to get a quick response from someone at the local store, and to have a difficult selection solved in minutes is rare in any industry. Nice work Ferguson, and thank you William!”
“Awesome customer service and great selection of building materials! Great lumber yard that reminds me of Ed's Lumber when it was in Atlantic Beach. Harley goes far beyond expectations every time in finding what I need. They deliver for free as well!”
6AM - 10PM
1490 Capital Cir NW, Tallahassee
Hardware Stores
“They have enough employees and that's a good thing. Being a contractor for the better part of a decade, Lowe's and Home Depot have both shifted their target audience from independent contractors to home owners. Again, not the end of the world but the days when I could pull my trailer close to enough to the door so the forklift could load a pallet of concrete or drywall on the trailer are long gone. I love the holidays, but I think they kind of overdo it. Obviously it brings a profit or they'd quit doing gimmicks like that. No wonder I can't find an associate when I need one. I do like the handheld devices being implemented. I don't expect every associate to know where everything is at and be knowledgeable on the subject. It's easier for them to show you to the isle and give you the specs on different tools/etc even if that's not their specialty. (B-) Employees are equipped with better tools that help stock and locate items IF management doesn't have them stringing lights in the parking lot. The biggest reason for the B- is that they're trying to transition to a big boss store that happens to have wood. They have basic materials but I can tell they've reduced construction inventory for more room for a few inflatable Santas??♂️”
“Very organized. Well stocked. Some products may have many choices to choose from. Lots of thought has gone into the layout and selections. The consumer benefits with the choices and can analyze the best value and price for your project. Most important they have GREAT customer service with good attention to detail.”
7:30AM - 5PM
2929 Hartsfield Rd, Tallahassee
Hardware Stores
“Brooke is absolutely the best in the business! I am moving to Orlando, and pray that I get the same service there. Brooke always goes above and beyond and always has a perfect customer service attitude! Even when I have to call him 5 times in a row to change my order, he jokes and has fun with me and all his customers! Brooke is the reason I'll never shop anywhere else for HVAC. Gonna miss ya bud. Thanks for everything!”
“I deal with this location frequently. Really likeable people and eager to assist! The website is also easy to use just be mindful of the stocking location for lead times.”
“Fantastic place
To find non Lowes and Home Depot standard lengths of wood and far better quality in wood selection,
Fast service at the counters and help with loading your vehicle”
“Good 'ol Harbor Freight. Expected experience every time, no complaints from me.
The point-of-sale (register) typically gives the store associate some problems with processing payment and/or receipts, but that's not the store's fault I don't think, and definitely not enough to deduct a star.”
“This review is more about Helen at E&E. She is awesome, and I just had to have her help me with ordering some valves. she went above and beyond. She didn't need to, but she did.”
“As usual, Ace Hardware and their knowledgeable staff came through. Tried two other places and will be returning both items because they absolutely did not perform.
At ACE, I was asked if I needed help. Directed to the exact item I needed. At checkout, I learned it was less expensive than the other two. ACE hardware, definitely worth the trip!”
“Norman helps us in appliances today. He is amazing and what a kind soul. If you need help ask for Norman. He is honest, knowledgeable, professional, and so kind!! Thank you for helping us today.”
“Frank at the paint center was incredibly helpful and proactive. Several people needed his help all at once and he made sure each customer was acknowledged and taken care of as quickly as possible. It was some of the best customer service I’ve experienced!”
“Jim at the rental department is amazing!! He took great care of me with my truck rental. It’s always stressful moving, and Jim helped to ease the stress by working his hardest to accommodate my need to move up the reservation time, and reassuring me along the way. Jim definitely deserves recognition for handling his work with great care and integrity. I regret to have not gotten the name of another representative who also helped us out, as she was also lovely. Highly recommend this rental service!”
“Should have an incentive program to acknowledge outstanding customer service associates. Employees CAN MAKE OR BREAK your business. Good experience at both stores and appreciate the help of our veterans.”
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“This ace hardware has everything. I asked about the new Simpson hurricane screws 6 and 4.5 inch orange and black. They didn't have, but immediately ordered four boxes, and matched the home depot store delivery. That means you would have to pay an order them and they would arrive a few days later. Ace will have them in stock around the same price. Excellent costumer attention.”