“The best customer service I've ever had at lowes. My wife knew in advance which range she wanted and the young man in appliances was exceptional! We were in and out in under 15 mins.”
“Elizabeth and company looked for my online order that UPS failed to deliver all morning. In the end, they got me a bigger, better tool at an even cheaper price than the one I initially bought! Very nice!”
“Frank at the paint center was incredibly helpful and proactive. Several people needed his help all at once and he made sure each customer was acknowledged and taken care of as quickly as possible. It was some of the best customer service I’ve experienced!”
“I miss the days of us old guys being able to get in, get what we need and get out. Sadly HD caters to folks who have no idea of what a left handed Phillips head screw driver is. FYI there is no such thing. So it is. You can still find what you need but you have to negotiate all the people walking around like a teenage boy visiting a nudest colony for the first time. You also will have to spend way too much time sorting out what is and what is not where it is supposed to be. Things like PVC fittings are the one that really annoys me. But, HD appears to not want to hire anyone and a lot of the ones they hire are as lazy as a hound in July. I would say the vast majority of the employees are great and very busy if you know the 90/10 rule then you get it. I still go and still spend way too much $ there but I still see what is going on. So please, do your prep work, leave your dogs at home have a good idea of what you want before you arrive. I highly suggest using their website and print out what you want and where that is. That way you will be in and out that much faster.”
“I llst my reciept and could not fill out thz survey but the man Aniff that helped me and my family last sunday was awesome he was respectful kind and helpful i promised i would do thz survey foe him. Its employees like aniff who make it so customers come back. He gave us the experiznce of a small town hardware store. Thank you”
“The staff is super friendly and knowledgeable on all of their products. Huge selection and better pricing than the big box stores. Dont go anywhere else. Come and see them today you be happy you did.”