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December 2023 by Onagar Elder
DON'T STAY HERE - NO JOKEA GUY DIED OF AN OVERDOSE IN A ROOM ITS A OPERATION OF SOME KIND -NO BREAKFAST AT ALL- ITS A COMPLETE LIE ? NO LAUNDRY A LOT OF THIS IS TRULY RUN DOWN - KIDS AND FAMILY WAIT LONG PERIODS FOR A ROOM WITH THE OFFICE CLOSED OFTEN OR WITH THOSE RUNNING NOT KNOWING WHAT CUSTOMERS SERVICE IS.WORST RUNDOWN HOTEL OF ALLNo breakfast at this hotel, amenities listed but unavailable or broken such as laundry and ice machines, broken.This hotel is basically falling apart, items missing in the rooms, not working. This is some kind of a living quarters for those not wanting to much or any work.Many living there come in and out of each other's doors, rooms as if some kind of a operation for illegal activity.Avoid this overpriced hotel with no breakfast you pay for.
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December 2023 by Christiaan Lorenzen
Zero Stars ! Absolutely shocking. Booked 2 double rooms for 23-25 Dec, on arrival there was a big police presence and people swearing at each other in front of the reception. The lady that was suppose to book us in shouted from the guest sitting room for my name to check our booking, then told us that there is no room for us and they did let the bookings know about this. Our booking was not cancelled on the system and my card was debited for 2 double rooms for 2 nights. This is totally unacceptable as all my money needed for the weekend was debited from my account and we had to look for other accomodations. I can't get through on the telephone and the Windham bookings also don't give me closure on when I will be credited. I received a mail to review our stay, and we did not even stay there. I can't believe this bad service from a big establishment like the Windham group.
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December 2023 by Jadon Lovell
Terrible. Worst experience ever. Cockroaches in room and lobby. Pictures nothing like what it actually looks like. False advertising: Originally chose because it included breakfast. At check in they told me they don’t do breakfast. Went into room and there were no towels or bed covers. Had to yell outside for maintenance and waited maybe 10-15 minutes to get helped. Finally got towels. Another customer who just got off the bus had to wait outside in the cold to be serviced to check in because the lobby was locked and nobody was there. When I located someone to help, he said there were no more rooms. She said she has a reservation and already paid her money. Waited a long time to get covers. Still waiting. Terrible. Absolutely terrible. Don’t waste your money at this place.
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December 2023 by Amy Lovell
Terrible. Worst experience ever. Cockroaches in room and lobby. Pictures nothing like what it actually looks like. False advertising: Originally chose because it included breakfast. At check in they told me they don’t do breakfast. Went into room and there were no towels or bed covers. Had to yell outside for maintenance and waited maybe 10-15 minutes to get helped. Finally got towels. Another customer who just got off the bus had to wait outside in the cold to be serviced to check in because the lobby was locked and nobody was there. When I located someone to help her, management said there were no more rooms. She said she has a reservation and already paid her money. Then he helped her. Waited a long time to get covers. Still waiting. Terrible. Absolutely terrible. Don’t waste your money at this place.Update 12/14/23: Smells like weed. They never gave us the blankets. Mind you, when I first parked in the parking lot, she told me that our room was ready for us. After waiting a very long time, I called maintenance and she said the blankets are being washed and dried. It was between 8-9pm. I told her I had kids with me what was I supposed to do? I asked for a refund because there was no way I was going to stay there when they can’t even provide the basics like blankets and she refused to give me a refund because I was there for more than 15 minutes from check in. (It took about 15 minutes if not more of waiting in the cold just to get somebody to help me for towels.) She offered me wet blankets, I said absolutely not, I need a refund because this is unacceptable and they are also false advertising (see note above about breakfast). She told me that I should’ve called ahead of time and asked if they offered breakfast before going there, I said why would I do that if you are advertising that there is breakfast. I insisted on my refund and she hung up on me.I reported it to the police. Apparently the place is well known to the local police. The officer knew exactly who I was talking about just by giving her a description. She told me that this is not a place to leave anything in the room, not even a pair of shoes, to make sure everything in the car is secure, never to leave the kids out of sight, etc., because IT IS NOT SAFE THERE!! She said stay away from Monroe St and go to Thomasville Rd. I took her advice and left immediately. I paid more elsewhere for a stay but we had a safe stay with blankets. This place deserves zero stars. I plan to take this up to corporate. Absolutely despicable. Keep yourself, your family (especially kids), your wallet, and your health safe by STAYING AWAY from this place.
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December 2023 by Louis Kindred
The rooms are affordable and they are very nice and friendly... I'm from out of town and they are cheap and good quality....
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December 2023 by Lori Robinson
ZERO STARS- They rebooked our room on a sold out game night in Tally without giving us any notice. My family showed up at 11pm with the lobby doors locked. No answer when we called the number on the door. We called the contact number through booking and finally got someone who said the owners told him to lock the doors because they over booked the hotel. We had no where to go at 11 pm at night with our kids and finally found something an hour outside of Tally. They obviously resale the rooms for higher prices on game days because they did this to a lot of customers. Horrible!!!! At least they could have called us ahead of time to tell us we didn’t have a room until the night we showed up with no where to go- total greed!!!
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December 2023 by Julieann Lavallie
I’m so disgusted with the way the room looked. I was afraid and felt unsafe. Molded heater. Holes in wall. Hot water heater constantly running. The shower broken. I don’t recommend this hotel to anyone period. False advertisement. The rooms are
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November 2023 by JLS
Yes, there are roaches… everywhere… SERVICE IS TERRIBLE. This place is untenable. Hair everywhere and we had to cancel the room and leave. Disgusting!
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October 2023 by Chris M
Dirty bedsheet, cracked window pane, wasn't well lit and did not feel very safe. If you drive an electric vehicle then the Tesla Supercharger being fairly close is a plus. For a quick stop on my roadtrip, shower etc. it was ok.
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October 2023 by Mark Thomas
Sign on the front door said "No walk-ins". Sign out front said "Better than we were". Not an auspicious start.Check-in was simple and quick at about 8 pm. The very friendly man (He was on duty again/still at check out at 9 am) at the desk said the TV needed to be replaced and got it done before I got to the room. Sadly, the Roku service didn't work for about 45 minutes after the first 15 or so.The room needs some work, too. There was a hole in the wall (small), the chair's covering needs replacing desperately, the door needs to be repainted because it's peeling. The floor was dirty. There was only a sheet on the bed, no blanket.The promised breakfast wasn't available, the room it should've been in was being used for storage and needed renovation desperately. The cable outlet plate was not screwed into the wall, just hanging free.The bed was comfy, the room was quiet and that is what is truly necessary. The bed bugs however, were definitely NOT necessary. I had over a dozen bites on my neck & shoulder that indicates they were in the pillows.
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September 2023 by Brian Persten
This is the single worst motel/hotel I've ever seen. Disgusting is only the beginning. Everything is broken, moldy and old. No wifi, no TV channels at all.And when you wake up , all the roaches come out and run everywhere.It says breakfast but don't worry, they don't serve anything, you wouldn't want to eat anything from here anyway.Absolutely the worst!And I love how they openly admit they aren't even up to code. And looks like everyone that works here, lives here.
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August 2023 by Johannes Haddad
The bed was dirty and it came through the sheets!! There was no soap or shampoo in the room! When I told the staff, they said that they would try to find some. They never did. How can a hotel be without soap and shampoo??The wifi code didn't work.It was new management. They should have been closed and get the place in order before they open.There wasn't even any breakfast, I was told. Still this was promised when I booked.So many mistakes...but the dirty sheets was worst. I asked for a refund and drove to the next hotel on my trip.
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August 2023 by leaniss hall
My boyfriend and I are 21 and 23 years old. We found ourselves homeless. We rented a room at Howard Johnson on 7-18-23. The following day at checkout, Jessica the new property manager, proposed the idea for me to work there. She stated I would be working for my room. The room was $39 when I rented, so she said I’d only be working for a few hours a day. When I came to work she stated that she expected my boyfriend and I to both work, but we would get lunch every day. It didn’t sound like much but given our position, we took the deal. We cleaned moldy, bed bug and roach infested rooms for 5 days straight with no lunch, no pay, and the opportunity to stay in an “out of order” room that she was unable to rent due to living conditions. We were forced to work from 9:30 AM until whenever she decided , which was as late as 7:30PM for us and as late as 11PM for other people. It was not what we agreed to on the first day. Jessica and her children at BRYANT PROPERTY MANAGEMENT take advantage of people with no place to go and force them to work in disgusting conditions for no pay and a room that’s only worth $50 on a good night. After she is done with her “employees,” usually within 3-4 days, she kicks them out and leaves them with nowhere to go with no warning. I am disgusted with what’s happening to Howard Johnson by Wyndham located on north Monroe street in Tallahassee Florida. We have reached out to Wyndham directly in hopes to shine light on these atrocities and get justice for everyone involved. Many of the people being taken advantage of don’t have the means or the ability to stand up for themselves.
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August 2023 by Kenneth Ellison
Never ever stay here. The manager drives from home to meet you after leaving a phone number on the front office.We were given a room that was dirty beyond reason, the vent was hanging from the bathroom ceiling, the smoke detector was ripped off the wall, the walls were stained, the bed was recently used and had no mattress cover (just a sheet and what looked like a thin comforter but it looked disgusting) the ceiling lights didn't work, and there was no toilet paper (and no holder).This is what Wyndham approves as a 4 star hotel.Noteworthy details: Never ever stay here. The manager drives from home to meet you after leaving a phone number on the front office.
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July 2023 by Karen Ivy
We didn’t even get a blanket after asking. No toilet paper! Nasty sheets! And the hotel is ran by dopeheads! I also got bit in about 5 spots while sleeping. Pretty sure it’s bed bugs. If the owner reads this review, you should fire the whole staff and start over before they run your hotel into the ground!Rooms: Straight disgusting