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December 2023 by Michael Massucco
The manager stopped what he was doing and gave us a personal tour of the facility. Great place! Clean and new , indoor unloading bay , even a bathroom.
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November 2023 by Ralph DeS Taylor
Very good customer service on every trip in the office. Ken and Holly are great. If needing a storage in Tallahassee, I highly recommend them and the Martin road location.
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November 2023 by Clay Veen
Easy check in, followed up with a phone call after rental was secured online too. Great service the facility manager was very friendly and so was the lady that made the follow up call. This is the place to store your things, regardless of what the other facility’s in town say they have nothing on this place!!
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November 2023 by Sarah Devereaux
The place is very clean and nice. Great communication after I rented the unit online. Was contacted by the office and given all the information to access my unit as well as sent a text message with the same information.Units are nice and clean. Easy access to freight elevators along with large carts in main area for use to move into unit.Very pleased and great price!
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November 2023 by Amanda Baumann Jordan
Fantastic experience. Super safe and secure. Love the drive thru storage tunnel. Ken the manager knows my name and greets me often. Bathrooms are always clean. Unit is in superb condition. Customer for life.
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November 2023 by Shay Bridges
I continue to have ridiculous experiences at this place.I have been trying to work with this place since before they opened and even waited for them to open instead of going to another storage facility. I have spoken with the manager numerous times in which I have been misinformed. For example, why I was charged a late fee before I was supposed to be. He said he didn't have access to past payments or charges, only future ones. How is that fair to me when I am being charged a $40+ fee that is wrong! I have been trying to transfer to another unit to reduce costs and then I get charged additional costs?! This is not ok.
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November 2023 by Sandy Dalton
This is a great storage facility. The space is clean and the manager is excellent. The customer service at Life Storage exceeded our expectations! Thank you!
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October 2023 by Kimberly Kemp
Recently I consolidated 2 households. Leaving me w/ extra items I'm not ready to part w/ but sadly I had nowhere to store them. I checked out a new facility near my home that met all of my needs: available units, reasonably priced, climate controlled, and most of all convenient. I met w/ the store manager, Ken Peterson, just 10 minutes before closing & apologized for my lateness, offering to return another day. What secured my business was his attitude. He took the time to show me around, answering my questions, all while seeming to genuinely be happy to do so, even though it was late in the day.Thank you Ken for your help & getting me set up w/ a unit that will meet my needs!
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September 2023 by Sonya Hartley
Consumers beware. Unit sizes are not close to approximate. As much as 40% smaller than advertised. Measure your unit before signing agreement!!!. Bait and switch tactics employed here when you have a reservation confirmed and they can’t offer the size you need. Regional manager Greg should be fired for his unethical and unprofessional conduct. He has no business interacting with customers or having a team of people reporting to him. Store manager Ken is very nice and tries hard to accommodate customers )despite the false advertising of the company.)
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September 2023 by Yvette Wilson
Nice clean and professional staff. Will definitely use again.
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September 2023 by Arriell Drayton
The manager was very helpful throughout my entire experience. New location, definitely a hidden gem. They walked me through how to navigate the storage unit and building before which was very helpful with knowing where everything is located and how to use it
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September 2023 by Loudly Frederick
I had an absolutely great experience here! They were very helpful and efficient when explaining the process. Teresa was especially phenomenal I would 100% recommend this place for anyone looking for a storage unit!
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September 2023 by Micha Sutherland
I Love how Close they are to my Work! I can drop off or pick up anything any day of the week from 7am - 10 pm, this is Amazing for by constantly "On the Go" busy life. :)
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September 2023 by Angelica Ortiz
Ken maintained a high level of professionalism and positivity throughout my renting experience. He answered my questions and was incredibly helpful.
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September 2023 by Karan Orbegoso
The place was extremely clean. The loading and unloading was so simple with the.indoor garage pull in. Would highly recommend
