-
April 2024 by miranda amin
Krystal was amazing!!!!!!
-
April 2024 by Gene Cilluffo
Jose has excellent customer service! He really listened to what we needed in a mattress and helped us find an option within our budget!
-
April 2024 by DJ Ree Ree TV
Appreciate the price match from Walmart they agreed to price match my bed frame
-
April 2024 by Scott Rieker
Krystal is amazing. She went out of her way to help us. We needed to replace our sleep number bed she listened to us and tried her best to match the price we saw on the website. Come see her, she's awesome
-
April 2024 by Craig Mccollough
Jose could not have been more hospitable. In this day and age good customer service is all but extinct; it is really nice to know that there are a few people out there who still know how to treat a customer and a human being. Jose is definitely one of those people. He was kind, polite, knowledgeable, helpful, and he put us at ease during this experience. I can’t speak highly enough about his dedication to his job. He is a great asset to your company, and I truly hope you know that. As a result of talking to him, listening, and receiving feedback on our concerns, we were able to buy the perfect mattress for us. Everything was explained in detail so that we could make the best choice for us. Thank you so much Jose.
-
March 2024 by Teresa Zamora
Excellent customer service from Mr Jose!
-
March 2024 by Earnestine Blair-Hairston
The experience was wonderful, all our questions and concerns were answered. Great customer service very pleasant and experienced glad to have been working with Jose.
-
March 2024 by Debra Boucher
Jose was great. Not too pushy and very knowledgeable.
-
March 2024 by Helen McCann
What an excellent mattress purchasing experience!! Our salesperson José was very patient and knowledgeable: he explained everything we wanted to know and was a true pleasure to deal with. Thank you Mattress Firm!!
-
March 2024 by Elijah Williamson
Jose was very helpful in selecting a comfortable pillow that fitted my sleeping needs. Jose was very knowledgable about the types of pillows that they offered and even gave me a generous discount. Would highly recommend this Mattress Firm and Jose.
-
March 2024 by Harleigh Young
Went into mattress firm last night after having a meh experience at another store and Krystal was AMAZING! She helped us find something within our budget and knew the quality and information about the mattresses, and helped us get the one we wanted!! She was beyond helpful and not a pushy saleswomen, which we loved!!! Can’t wait to try out our new mattress when it comes!!
-
November 2023 by Sharon M. Gross
I love Mattress Firm. They have very good quality mattresses and great deals. This time I got a bed frame.I'm sure I will be as happy with it as I am their mattresses.
-
November 2023 by Ramese Roberson
i wouldn’t even waste my time at this location i came in order a mattress was told it’s coming in wednesday to the store no update on wednesday i had to call the store and get a update. I was then told by krystal it’s coming saturday now it’s not and it’s coming in monday i had to call her again she don’t call and tell me anything changed. if i hadn’t called i would have wasted a Saturday in the house waiting for my mattress. unprofessional and unreliable. waiting on a mattress for almost two weeks. i’ll never order again and won’t tell anybody else to order from them. my experience has been terrible.
-
November 2023 by Jeff Kooi
By far, the most enjoyable experience I have ever had buying a bed. Very experienced person that helped me. Krystal was incredible
-
October 2023 by Cathy Lambuth
Called the store and got my mattress ordered within minutes. Jose was great, helped me alot!! Hopefully my mattress will be great too! It will be delivered in 5 days.
