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May 2023 by Markai Durham
Her reputation doesn’t do her justice. She is phenomenal in every way. Her professionalism is astounding. She doesn’t make you feel like a client she makes you feel like family from the first entrance in her salon. The safe haven I think a lot of us didn’t know we needed. This boss deserves more than reviews, but her own flowers.Services: Dreadlocks
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February 2023 by Dametria Hayward
Mocha is the best at what she does. I started my loc journey with her 4 years ago. I’m enjoying this journey and can’t wait to see my hair growth in the future!!Services: Hairstyling
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February 2023 by Aretha Lane
Mocha is awesome my son referred Me to her I have locs and she treated them and did a retwist she made made me feel at home like we have known each other for years her establishment is very clean and comfortable and nicely decorated I will definitely be coming for now onService: Dreadlocks
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December 2022 by A. Marie
Mocha is a wonderful stylist! She has taken impeccable care of my hair for 7 years after I had mediocre experiences at other Tallahassee salons. She is knowledgeable, professional, and reasonably priced. You’ve found your stylist!Services: Updos
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December 2022 by kaitie curry
Ms. Mocha is super duper sweet! Every time I attend her salon, the vibes are always great, the environment is soothing & I know my hair is being taken care of. She truly has growing hands! My loc journey has been amazing & they are truly flourishing! ❤️Services: Hairstyling
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August 2022 by Ava Frazier
My stylist, Mocha, is absolutely amazing. She has been doing my hair for 5 years and I couldn’t imagine anyone else being my stylist. This is not just a job for her but, a passion and anyone who steps into the studio will feel like family. She is extremely versatile as she understands that life happens to everyone and adjust to meet the needs of her clients. Keep doing your thing Queen !Services: Dreadlocks
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June 2022 by Michael Schrems
Mocha quoted me a cheap price, then the starter loc’s 2-3 times as long as we expected because of the way my hair is. She didn’t change the price from the quote which I respected, and even towards the end of the process I felt the love and care she put into her work. Couldn’t be happier with the service, and this doesn’t even begin to describe everything she did and shared with me throughout the process. Before and after pictures are belowService: Dreadlocks
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May 2022 by Trinity Saintt
Honestly, Mocha makes you feel at home when you are there. Everyone is laughing and joking around. I love that they take an interest in what’s going on in your life and make you feel a part of the family. You always see on tv the salon that’s been on the block for years and everyone goes to and feels safe, this is that salon! Even though I’ve only just recently moved to Tallahassee I know this is my go-to shop!
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April 2022 by Lillie N.
I didn't do more than 3 stars because my experience did not include an actual service. I called/left message wanting information, but over a week has passed and still no word back.UPDATE: Thank you for your response! I left a written message. I did call, but spoke to no one. I only responded due to a request from Google about my experience (AND they think I'm awesome at reviewing ,=]). It was not meant disrespectfully! I'm sure you're amazing, hence the reach out.Have a perfect day, on purpose!
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April 2022 by Jonah Robinson
I called up here for a consultation on my hair during their business hours. The first day I didn’t get a response so I attempted the next day and the owner picked up. While doing the consult, she was very rude for some reason and even asked why I didn’t call yesterday when I called repeatedly, it’s just that no one picked up. Well I wrote the rudeness off to them being busy and I went ahead with the appointment. I arrived and I was told that my appointment had been canceled for reasons I still have not been told. I usually don’t write reviews as seen by my profile, but this was a day ruined and I read all the other one star reviews and this isn’t a new thing she does obviously. The owner is probably going to respond I’ve never serviced you. You didn’t but you said you would betraying the trust of a potential client. I noticed that she has been saying this to all the other one stars even though all their stories match up. You’re the common denominator. Blessings?Service: Hairstyling
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April 2022 by YCQuint
Loved my experience for my starter locs, felt like home. Not just professional service and quality, but also good talks and life advice, was offered food and beverages. In and out if need be but also very flexible with scheduling. My initial consultation was in and out and I had an emergency happen during my appointment for my starter locs, and they stopped midway and fit me in the next day with no hesitation to finish my locs. 10/10 recommended and will be back for every retwist.Service: Hairstyling
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January 2022 by Roslind Brown
More than worth the wait. My hair has found her forever home. Very friendly, knowledgeable, professional, natural hairs best friend.
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October 2021 by Rose Archer
I have been to Mocha Reign in the past and really appreciated Tia’s services. It seems, however, that issues arise when you are requesting a new service that requires a consultation (see other reviews and her responses below in the lower rated reviews). I wanted to do color and recognized the need for a color consultation. I booked the consultation slot as well as the other services I was requesting as seen below. The average waiting time according to booksy is 3 hrs and 30 minutes. I waited to hear back a confirmation over two weeks and did not hear back. That didn’t bother me because Ive been there before and recognize it takes awhile. A few days prior to the requested appointment, she sent me this text. I responded, but she then did not respond. So the following day I called to ask if she had availability on Wednesday for the consultation. She was short with me and said no, but I recognize she’s busy. When I proceeded to ask when her next availability was, she hung up the phone. When I attempted to call back just to see if the phone disconnected, she did not answer. See below. I’ve never had issues in the past, but her rudeness took me aback. I support black owned businesses, but I also think it’s important that we respect our customers through the way we professionally engage them as well.
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October 2021 by Tiara SB-Fox
Tia is Phenomenal. She is very talented and has a stellar personality too. I enjoy every time she does my hair; I would give more than 5 stars if I could. Every time she does my hair my hubby comments on how nice it looks. ?? only negative is she's hard to reach by phone, but it's because she's always so busy. If u use booksy it's the best option for reaching her.
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July 2021 by Jessica DeHart
Love the environment and her energy. She is very knowledgeable and answered all of my questions. I will definitely be coming back here.
