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December 2023 by Brianna Barbe
After going to 3 pepboys for a warranty issue , everyone kept sending me away and this one was not hesitant to help me out and fix my issue! Appreciate good people and service and this one had it nailed !!!
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December 2023 by leeshaun jackson
Store 1526 in Tallahassee is the best
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November 2023 by Sariah Campbell
Amazing service! The employee at the front desk was extremely helpful and polite. I will be back if I have any more tire problems. I highly recommend them!
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November 2023 by j Dubb
Mr. Chapman DESERVES A RAISE!!!! He helped me today and had outstanding customer service as well as an excellent and uplifting attitude. He made the whole process a breeze for me to get a new tire on my car, didn't push me to buy more than I needed, just smiled and helped me. I was in and out in less than an hour, he also diagnosed my front end and pointed out things I'll need to keep my eye on in the future free of charge. No scare tactics, just plain honesty for my old beat up car. Will recommend all of my friends and family to start going to this specific pepboys location just because of him now. Thanks Mr. Chapman!
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November 2023 by Adrien Loy
Called evening of the 4th and asked if they could change my oil morning of the 5th. I was told absolutely, just come on by and will get you taken care of. Arrived morning of the 5th and was turned away saying they couldn’t fit me into the schedule. The lady behind me was turned away as well and she had a scheduled appointment!! The shop was not busy and only a hand full of cars parked. Sad businesses don’t want your money anymore….
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September 2023 by Teresa Wooten
I brought my car in late after work one evening and Chapman took the time to check the battery and said it was low. They couldn't work me in that night but said they would be able to at lunchtime the next day. They did and were very helpful. I will recommend this PepBoys to others.
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September 2023 by McLeod Cosson
Service was super quick and associates were very helpful. This particular store couldn't complete one of the diagnostic tests I needed, so they took it to another store for me and brought it back.
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September 2023 by Nicole Benton
Chapman was very friendly, helpful and extremely professional. The customer service was stellar. I will return!
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September 2023 by Cpt Wulf
Took my truck in for a service, and was very pleased with the results. The guy behind the counter (it was either Cleve or Chapman I can't remember), was very friendly and made me feel very comfortable. They kept the price within the budget I stated (no surprise fees). Also my driver side window wasn't working before I took it in ( all I did was warn them about it, i didn't ask them to look at it or anything), and is now working fine (motor is still old and I need to replace it, but it actually rolls up and down now!). Overall I am very satisfied and will definitely take my truck there again!
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July 2023 by Arthur Maknenko
Made wheel alignment and the car handles great. Topped off my AC coolant and I can feel the difference. Brakes were within specs.
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July 2023 by Milica Jovanov
Great place! Pulled in late afternoon with an appointment for an engine light issue. Chapman was extremely helpful in making sure my car was taken care of and even checked my oil for me! Super friendly and nice! Watched him take two calls (one of the callers was distressed) with people who were getting towed in and he spoke to them with such kindness and was helpful. I was on the road within an hour of my appointment.Edit: A big thank you to the mechanics who worked on my car too.
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July 2023 by Keshonda Walker
Pulled in early this morning to have them check my tires before a long trip. They found two nails in my tire. They replaced it and checked for an alignment all within 30 minutes. Excellent service, kind people and very quick. I would recommend them!
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July 2023 by Crystal Padilla
Best customer service! This is where you want to get your car serviced!!! So thankful for them fixing an issue Take 5 caused!
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June 2023 by M Stovall
The most wonderful gentlemen! They take in all the abandoned and abused folks from Tire Kingdom and get them safely back on the road. They are so polite and courteous!
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June 2023 by Jill Farr
Everyone at the Pep Boys on Appalachia Parkway were very attentive and took care of my issues in a very timely manner. I will be a return customer as well as spreading this message!
