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November 2023 by Ashley Jones
Rudest people on the phone and sometimes in person. Sometimes it takes a few days to get my Rx in but i have no idea unless i call to find out what’s taking so long. Could do better.
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November 2023 by kdecas85
Nothing but a pleasure to do business with Publix pharmacy. You can always speak to someone, including the pharmacist. I’ll never go back to other pharmacies.
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September 2023 by Bobby
Stupid hospital had this as my place. Without making sure I didn't update. I quit going here years ago because one pharmacist was so rude. Here today. One perscipption was actually an over the count. Asked where. Unlike rest of store. Treated like so many. Down aisle blab blab. Instead of how any other part of Publix person will stop what their doing. Either take you to it or find a person that will. I rather go to CVS. Wait on hold an hour just to see if they fill it. Then next day get it maybe. Try wellpack. This pharmacy along with tons don't care about you.
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July 2023 by Marilu F.
I had some groceries to do. I figured I'd hit up Publix after going to Costco. Seeing as this Publix is near Costco and I had just finished there, I figured I might as well stop.Now normally I stop at another Publix in Tallahassee, so I was completely unfamiliar with the layout of this one. Not that it mattered much. Everything was clearly labeled and the employees, dare I say it, were even nicer than my home Publix.The cashier who attended me, Ruth, was so sweet that I was taken off guard in a good way. I guess I'm not used to people smiling and genuinely wanting to talk to me because I didn't know what to say. There seem to be a lot of regulars at this location, and well, I can see why. The employees actually talk to you. I will probably stop at this location again whenever I find myself at Costco.
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April 2023 by Raphael Abanja
I was refused service st this storeThe customer service personnel lied that I had interacted with them the week.
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February 2023 by Kristen S.
I always go to Publix for groceries. They have a large selection of items. The staff is always friendly and helpful. The atmosphere is good.
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March 2022 by Zo M.
With mixed feelings I write this review as it bring back PTSD as a teenager working for this company for 3 years. One recent trip back to my old stomping group to visit family and friends I had a chance to see how much Publix has changed. No longer are the old flourescent green polyester employee uniforms perfect for the 100 degree Florida summers . The employees couldn't have been any friendlier and I easily found fresh fruits and veggies that were organic. They even had Einsteins bagels in their delicious smelling bakery . I would recommend coming here if you want plentiful parking, friendly customer service and a huge selection of reasonably priced grocery items.
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February 2022 by David Miller
No brainer the best Publix In Tallahassee Florida How I know because I know great customers Services, Wait what yes the services From the Teams from top To the middle and everyone Do an excellent job 100% and What so awesome is when I been there shopping and Have some delicious foods Eating every one that knows Me knows, Publix MaHan Village Shopping Center Is where I been because We talk about it all the time I Love shopping there the cleanness And the customers services On point not one time not Some time but all the time 100% satisfaction The best**********
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September 2021 by Elliott Shawn Peterson
Love the bogo an the easy utility pay!
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April 2021 by Brigitte M.
Though I have not been to Publix in several months due to "personal reasons", I must say that this grocery store, which was my favorite, has the best customer service! Always welcoming, always helpful. Patrons are welcomed upon entering, assisted during shopping, and reminded to have a good day upon leaving. Good deli food and bakery treats; various selections of organic items. Additionally, the buy-one-get-one-free deals are great as well.
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October 2020 by Rebecca Roberts
Usually I get exceptional service at Publix and the Publix pharmacy on Mahan. Not today. I had the most unpleasant experience to get the Pharmacy Manager Marissa on the phone and she was rude, unhelpful, and expected me to know things a customer wouldn’t possibly know. She said the doctor’s office called in my prescription today and my order wouldn’t be ready until tomorrow. I truly thought she didn’t hear me and I said, “No, I called the doctor’s office yesterday, yesterday.” Then she snapped and said, “I heard you,” in a completely nasty tone. I didn’t respond, just waited. She came back and said, “It’s as I told you the first time, the doctor didn’t call it in until after 6, so it didn’t go in until today.” Now how was I supposed to know that? I called my doctor in the morning. And truthfully Marissa, my doctor’s office DID call it in yesterday, you just didn’t process it in a very timely fashion. I told her I was not happy with my experience, and she said I was rude. Will be taking my business elsewhere. She won’t need to dress up for Halloween.
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July 2020 by Ivy Salters
Horrible customer service! With one at every corner I’m sure I’ll never step foot in this one again.
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July 2020 by Tadd Hunter
I don't know what kind of manager is running this store but I have never seen Publix cashiers and baggers that are just flat out rude before. I tried to pay for my groceries with the card reader and the cashier said "stand behind the glass". I said "I need to pay" and the bagger just replied "when I am not here". I have never seen employees at Publix like this in my life. All you have to do is say to the customer "we have instituted a new rule in which we are asking you not to pay at the machine until our bagger is done and walks away". I have no problem with that at all. Just don't have an attitude with your customers who have been going to your store for over 50 years!
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March 2020 by Teresa Kay Wilkes Burnham
Just a great store and people. Great Pharmacy staff.
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December 2019 by Michelle May Knowles
AMAZING Customer Service at my Mahan Publix this evening (12/23)! They were out of an item that I needed to for one of my Christmas meals, a manager was stocking the area and I asked them if they had any in the back and he said he would check. He came back a little bit later with another manager and another associate and told me that they were sorry, but they did not have any in stock & named a couple of the other stores that had them & they would go get it for me. I told them that this was my last errand before my events and they offered to deliver it to my house. I kindly thankedthem and told them I would get a substitute item and they tried to twist my arm to give those to me for free. I