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February 2024 by KeAundra Moore
Love the way the deli and bakery are laid out in this Publix.
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February 2024 by Thomas Temple
Always so clean and organized. Helpful staff and a good experience.
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January 2024 by Jacki Rehwinkel
Always friendly staff.
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January 2024 by Pamela Carroll
We placed an order several days ago for wings for a special party we were having and they called an hour before pick up to inform us they didn't have them. We are so disappointed. If you place an order ahead of time, don't count on them to have it.They have lost our business.
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December 2023 by tina lawson
Shopping is always a pleasure here!Ms. Erica in bakery took care of us when we wanted to celebrate a milestone in our family. This is my publix!!!
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December 2023 by Irving Watson
Nice organized store on the small size compred to other locations. Yet easy to access!
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November 2023 by Donna Johnson
I would like to thank Don, Store Manager for his superb customer service. I went to picked up my dad’s 80th birthday cake and I was not happy. Don made sure my cake was fixed and personally delivered it for the party!!! This is going above and beyond. Definitely where shopping is a pleasure!!!!
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November 2023 by Amazing_tbigman (Amazing_tbigman)
Customer service was POOR. I went in to get a hot plate (chicken tenders) I waited for close to 5-6 mins to be helped. They were not busy and there was no wait. Only one employee was out making subs. Another was doing deli while the rest of the staff was in the back. Once I was finally acknowledged the team member was very much not excited to take my order. Slapped my food in a box. And was about to not include my dinner roll, before I stopped her and said can I get my roll that comes with my meal as well..... she then appeared to be inconvenienced with getting my roll. 3 feet from where she was standing. This was not my first experience of poor service at this location. But this was definitely not the publix experience I'm used too. DO BETTER.
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November 2023 by Boss Dipped in Sauce
I was born and raised in Tallahassee, Florida and my whole life going to publix was a treat. When I moved out west where there was no Publix, it was one the the things I missed most about Florida. I will not be shopping at Publix any longer. I'm so tired of waiting 20, 30, or even 40, minutes for 1 sub while the deli staff focuses on online orders for people who aren't even there. It's contrary to the principles of customer service and hospitality that made Publix so great. The people in line standing in front of you should take precedent. Ordering online shouldn't mean you get to skip the line. I'll take my business to Aldi.
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October 2023 by Troy
So far, I think this is the best publix in Tallahassee. Good service, friendly employees, the place is clean and they seem to have things in stock. I would recommend going out of your way to this location vs. Any other one hands down!
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September 2023 by Hoyt Hancock
Slightly smaller more intimate location with multiple entrances allowing less congestion. There's also a Starbucks & a UPS in the plaza. Not extremely busy. Clean well-kept parking lot.
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September 2023 by Jeremy Hoornstra
Ordered a sub 1hr ahead of time, very pressed for time, arrived 10 min after "ready time" and it wasn't even started. Said "it just came through" but there was no line whatsoever. Had to just leave. She seemed nice but made me late.
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July 2023 by Meghan Croft
Absolutely disgusted with this store I ordered a birthday cake for a child's party and when I showed up to pick it up they had just the sheet of cake no icing no nothing and the cake decorator left for the day how do you leave with a order unfinished that was due to be picked up. So now no cake for the party absolutely horrible customer service shouldn't sell cakes if you can't have orders made. So sad.
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July 2023 by Antonio Harris
The direct customer service in the deli is pathetic, 6-7 people working… but only 1 person serving food 1 person making subs… online orders come before walk in customers… am not to mention everyone looks unhappy with there job like there on some type of slow motion psych meds…Same treatment consistently…I bet if management reviews the footage… they would understand… Stevie Wonder could see this…
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July 2023 by Lanette Dukett
Always clean and well stocked. I will be shopping here in the future.
