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November 2023 by Y Rodriguez
Paper thin walls. You can smell the breakfast from the fourth floor even when youre in your room. Thats not normal.You can hear the people in other rooms taking a shower.And it could use a good cleaning.
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November 2023 by Amy D
Paper-thin walls, no vent fan in the bathroom... sheets were like sandpaper, and I actually almost took my pillows down to the desk to ask them what the hard lumps in them were, and would they themselves want to sleep on them. They were amazingly uncomfortable.WHO in the world thought a sliding bathroom door with a frosted glass insert was a good idea? When you go into the bathroom at night, and turn on the light, your sleeping partner gets blasted with light from the bathroom! There was no alternate dim lighting in the bathroom. The glass shower door was not hung right and was difficult to open and close. Just cheap cheap cheaply built to emphasize decor over usability. It was a miserable experience.We actually left a day early and drove home rather than spend another night. It was worth whatever we lost in the room charge NOT to have to stay there.I booked this hotel because I've stayed several times at the Springhill Suites in Gainesville, FL. THAT property was comfortable, nonpretentious, the beds were comfy with soft sheets, and I based my choice in Tallahassee off that property. Huge mistake.I only gave service 3 stars because when I checked out a day early, I was not asked if my stay was OK, or for any reason for leaving early. Otherwise, the staff was fairly accommodating.I understand that this is a new property. Yet the wallpaper was already peeling and the a/c already having issues. It's sad, because the location near great dining is a plus, but that's not enough to overlook everything else.
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November 2023 by Rahkyia Gibson
Very nice hotel, the staff has been professional and courteous. Springhill suites are known for their accommodations, and the room was clean upon arrival. I love the location right off of I-10. The surrounding area is nice. Hotel is minutes away from anything and everything. The breakfast options were great. Will stay at this location again if I'm back in the area.
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October 2023 by Manuel Schultz
Our room was nice and spacious with a small fridge. The night manager was friendly and the Assistant day manager was very friendly and easy to talk to. The location is just a bit hard to get out of in the morning during rush hour.
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October 2023 by Cody Hart
Ok so I am here writing this review at 2AM. We had an awful experience upon checking in at a local Hilton property. Was super late and it was absolutely disgusting. So we left and decided to try a Marriot property. This Springhill suites was the first one we called. The lady who answered was super helpful and polite. She said she had rooms and to come see her. She got us settled in and was more than accommodating in the early hours of the morning. Hats off to you Miss Autumn you are amazing! I am very pleased with the accomodations and of course the polite and professional service we got upon arrival. Give autumn a raise Marriot!
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October 2023 by Nidia Gaona
Terrible hotel from the beginning to the end. The worst experience ever. Problems at check in. Rooms are dirty, 2 towels, not blankets for sofa bed I had to go to another room and took one. The pull bed was dirty with hair and a bug walking. Smoke detectors flashing the whole night. Front desk not able to help.
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August 2023 by Derrick Bryant
OMG. The best girl in experience I've had in Florida. Loved it here... And all you need in walking distance... Well return thanks again to Shay and the other staff members for seeing that my 4 day stay was a great one .
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August 2023 by Richie Long
This hotel was excellent in every way! Upon arrival the clerk checking us on was very friendly. The room was very nice. Smelled good & clean wow. We first entered! The A/C was ice cold. Only thing in the room that could be improved on is the pillows. They are so flat. The complimentary breakfast each morning was fantastic! Hot coffee with different creamers, scrambled eggs, sausage, bacon, bagels, cereal, fruit, oatmeal, and you can make waffles! One of the best complimentary breakfast offerings I’ve ever had! This hotel is conveniently located close to all the restaurants and food offerings! Also only about 10 minutes from the Florida State Capitol & Supreme Court for tourist purposes! I’d absolutely recommend this hotel and stay here again
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August 2023 by Mickal W.
Highly recommend this location. The staff was very friendly. Shout out to Kaitlyn. I was here attending my cousins wedding. The rooms were clean and modern. Everything you need. Small refrigerator, microwave, shower, toilet , desk, sofa bed and king bed. Breakfast included. Cereal, boiled eggs, scrambled eggs, sausage patties, sausage links, bagels, oatmeal, waffles, coffee with creamers.
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August 2023 by Marce A
Upon check in room 202 we found dirty sheets(hair and debris) and gabage under the bed. We asked the night manager if someone could refresh the línens. She got a bit upset raise her voice saying she had no one she was the only person in charge. So she gave us another room 303 unfortunately not better the toilet was dirty. We decided to take care ourselves since we did not want to tell the manager after her reaction. Next morning went downstairs for breakfast before an appointment we had at 8:30 and were told that the person in charge of the breakfast was running late.. they set up partial breakfast at 7:30 am. Troughout our stay we noticed lack of cleaninless in rooms dust, dirty doors etc. It's a shame the property is nice.
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July 2023 by Yadira Soto
The room is very comfortable, clean and spacious. The front desk and lobby are clean and pretty. The room has a microwave and a little fridge. Good location, personal great. ❤️ Free Parking, include Breakfast and are super delicious with many options, near to many places around.
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July 2023 by Cassandra Bolton
I recently visited this hotel. At check in the clerk was very welcoming and efficient in getting us checked in. He also provided wonderful dinner suggestions. The room was spacious, very clean, and well equipped with all the necessary essentials needed for a comfortable stay. The area around the hotel was very safe and well lit. The parking is free. The breakfast options are plentiful with an array of hot and cold food. There are many great restaurants and stores in walking distance from the hotel. Additionally, the hotel is roughly 6-7 miles away from both Florida A&M University and Florida State University. I truly enjoyed my stay and highly recommend.Food & drinks: Bar is open each evening from 6-10 in the lobby.
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July 2023 by Cathy Balken
Clean and friendly hotel. Every single staff person said hello or good morning. Rooms were very clean. A/C worked great. Good breakfast. Comfy beds. Small bar open in evening.Walkability: There are a few restaurants and some shopping (Rei) within walking distance.
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July 2023 by c mon man
Rooms were clean and nice. I had a king bed and it was very comfortable. The pillows too. I like the shower and bathroom setup. Hot breakfast but very basic. Eggs, sausage, bacon, waffles, and cereal. Gas station next door and close to highway. Pool at location but I did not use it.
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June 2023 by Andrea
Great rooms, super clean, and quiet. Breakfast is included and has multiple options for you to choose from.
