-
January 2024 by Michael H.
I haven't darkened the doors here in a long time because I finally stopped chasing the latest in technology but my wife is still hooked on printing lots of stuff so we at least use them for printer ink and paper. Plus once a year she gets our tax software here. They get our business because they offer a credit for recycling ink cartridges and that helps keep down the cost for ink. Service is usually ok. Might have to hunt up help or a cashier sometimes since they are never busy with maybe 4 cars in the parking lot at any time. The store is still the same size as when it first opened in the heyday of the big box office supply stores many years ago and they haven't closed yet so there must be something more than our business keeping them going. Maybe supplying state government since these big box office supply folks ran all the locals out of business when they first opened.
-
January 2024 by Mo Fo
Run, run away, run far away, this place is a neglected safety hazard. Corporate should shut it down until it's up to safety standards. OSHA noncompliance anyone?
-
November 2023 by Keishel Monique
I visited this location today at approximately 1:30 PM. The regular associate on duty appeared uninterested in assisting me. Consequently, I requested to speak with the manager, and the assistant general manager took an extended period of time to address my concerns. I had to approach him directly as he did not come to the register where I needed assistance. The assistant manager, Rob, seemed dismissive and suggested that I place an order online and resolve the issue myself. Unfortunately, my issue remained unresolved.
-
November 2023 by Sidny Riccio
Alexandra was AMAZING, she was super patient and took the time to make sure my business cards came out perfect and on time. I couldn’t be more grateful!
-
September 2023 by Barbara Vidal
I use iPostal at this location for my business and personal mail and packages. In less than two months on two separate occasions they managed to lose an important piece of mail, (the manager didn't seem to care one bit and was condescending and indifferent when he said he was going to "look for it") and someone "forgot" to scan one of my packages so it sat in the store for two weeks before I was able to return and pick it up. I'll definitely be moving my business address elsewhere.
-
September 2023 by Michael Ray
The store was clean but lacking a willingness to assist customers. Management places a focus on putting up stock over assisting customers and keeping the staff on hand limited. That or just an overall lack of motivation to help others.As someone not knowing exactly what I needed but having the information to show what I need, let alone where to locate the item needed I would like to be told that an item I was about to purchase was at least correct for over $50. But instead I was just given the general area not even a specific aisle.
-
September 2023 by Donna Johnson
I visited the store on Saturday. The store was clean and well lighted. I had the pleasure of working with Joseph. He was very helpful and knowledgeable. Joseph took his time with me and went above and beyond. Thank you Joseph
-
September 2023 by P M
They have posted open hours for 8am. I’m currently sitting in the parking lot at 8:30am and watching employees walk around, but will not unlock or open the doors for customers.
-
July 2023 by Ivory Council
I've always had good experiences at this location. Today, Joseph handled an ink toner issue for me that even HP couldn't solve. I appreciate that there is still a physical office supply store in Tallahassee. Shopping online for supplies isn't always the easiest, so being able to actually visit this store is a big plus for me.
-
July 2023 by Jeremy Cruthirds
Went there for our TSA precheck screening. Staff was friendly and made it a quick and easy process for us.
-
March 2023 by cornelius howard
I'm giving this Staples a 5-star rating because of one employee alone. A gentlemen by the name of Joseph helped me immensely. I came in with a problem and left with a solution. Joseph... Thank you for your wonderful service!
-
February 2023 by Jennifer Schomburg Kanke
I ordered copies for a small zine I was making and wasn't sure which kind of paper to use. Viktoriya in Print Services helped me pick one out and I've just now started folding them and they are absolutely perfect! Just the right weight to feel substantial, but not so heavy that they're hard to fold. I really appreciate the time and care she took helping me pick out the right materials for my project.
-
January 2023 by Kara P.
Very happy with my most recent business with Staples. Nate offered superior service when I was in a last-minute bind. I purchased a poster and a stack of 250 business cards for under 50 bucks. They close early on the weekend so make sure you pay attention to the store hours. I definitely wouldn't hesitate to use them again for my marketing needs.
-
December 2022 by Carissa Martin
As I told the young men working, this was th best customer service I have experienced in a long time. They went above and beyond to help me with the trivial things I needed, and even helped me get better deals than I was looking for. Everyone was positive and I just left feeling so encouraged. Lately it seems hard to find helpful and kind customer service. I will be going back to this store.
-
January 2022 by Jon Moore
I usually like this place but had a bad encounter with an employee that was frustrated because he was asked to help us find something, guess he had to leave momma's basement and was having video withdrawals.I'd leave less but I know what it's like to have employees totally douche out when noones looking.
