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November 2023 by Joy Tedford
Very well-organized and managed Talbots location. Lovely customer service!I love coming to this store! It's a joy to shop here!!
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November 2023 by Barbara Jacquemin
Nice selection of Fall and Winter clothes. Clearance racks full but I didn't see anything I liked. They took my online purchase return without problems!
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February 2023 by Norma H.
My first visit to this store. I am an older woman and my style is changing. Judith greeted me upon entering and asked if she could help. Judith showed me around the store and saved me a dressing room with my name on it which was a nice touch. My husband was with me--providing his yays and nays in between try-on. I left with several items, some on sale some not. All in all, a good first visit.
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November 2022 by JJ Cameron
Great service. Good products!
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August 2022 by Marcia Iluminação
I love this shopping place
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January 2022 by Francis McCall
Excellent clothes and great customer service.
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August 2021 by David Wang REALTOR
Staff is extremely helpful and knowledgeable.
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May 2021 by Mary Farmer
So many beautiful spring and summer clothes in beautiful colors. $79 dollars for a summer top seemed really high. The pretty shirt I liked, they didn't have it in my size. It's a nice store. They had cute cruise wear. I hope my friend get to go on her cruise. I got her a gift card.
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February 2021 by lucila gongora
Excellent customer service
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February 2020 by Viv D
While the quality of Talbots clothing is certainly there the customer service of this particular location leaves a great deal to be desired. I went in over the weekend and while every other customer was greeted and helped I was not. I found what I was looking for and let myself into a dressing room. All the other customers, older ladies, were greeted warmly and with enthusiasm, I was not. I cannot help but think this is due my age. I am a millennial but an older one. Often people assume because of my age and youthful appearance that I lack funds. This could not be further from the truth in my case. I have plenty of money and would enjoy spending it at a boutique like Talbots but not if I am going to be ignored and treated like an unwanted guest. I can spend my money in other local boutiques in town like Gypsy Rose that appreciate my business and offer me complimentary champagne. Advice to management.: Speak to your older sales people ASAP and inform them not to be so snotty and aloof just because a younger person enters the store. The youth market is where the future is, treat them with the same respect and the same congenial manner as you do your older patrons. I will be writing to corporate in regard to my experience at this location.
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February 2020 by Ashley D.
This store is not welcoming to new customers especially if they are under the age of 50. My money is just as good as anyone else's yet I was not greeted or helped and I felt as welcome as a fungus at this location. I cannot help but feel this is due to age as I noticed all of the older ladies being greeted warmly and assisted by staff. I ended up making two purchases but even at the register the cashier, an older blonde, sneered at me and seemed annoyed by my even shopping there. I will be taking my business to other local boutiques from now on that value my patronage and want me as a customer. I have informed corporate of my experience at Talbots in the hope that the staff at this location receives proper training on how to better service clients from all age groups.
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January 2020 by Gracie May
Great chain that feels like a boutique! Quality womens clothing.
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January 2020 by Marilyn Dickey
Great employees
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March 2019 by Pat Adkison
Love the Talbots at Market Square! The sales people are friendly and take good care of you.
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February 2019 by Evelyn Brown
Great sale prices! I really appreciate the personal customer service.
