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January 2024 by Nolyn stephens
I Have been a member for 4 years , I Had my wallet stolen so I went into the bank to get cash. Well because I didn’t have my wallet I didn’t have a ID, I was told that I should go get an ID if I want to pull money out. I can’t get any ID without any money. To top the whole situation off I asked the bank tellers to put my ID on file a week prior but I was told it was already on file.
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September 2023 by C. Popp
Horrible bank! Never get an answer on the phone when I call and nothing is ever accomplished when dealing with the staff at either location. Piss poor customer service!
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March 2023 by Estina Barnes
They never answer their phone. I literally, had get in my car and go to the credit union, just to get an answer to a question.?It's a good credit union. However, I feel like the reason they don't answer the phone is to make customers come into the credit union.Not Nice
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June 2022 by Biopsy Patricia
Worst bank EVER! Hard to reach anyone. Left multiple messages for calls back. Staff are extremely rude!
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December 2021 by Ibrahim Isa
MY BEST TRADING EXPERIENCE EVER
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November 2021 by delicia potter
I was treated well at this bank. Everytime I visit the bank I was treated with a smile.
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November 2021 by lorin pratt
Never answers phone, horrible customer service
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September 2021 by Jasmine Hutcheson
Challenging to get anyone on the phone, lobbies are closed. Customer service is very low quality.
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September 2021 by Jazzy Phizzle
This is by far the worst bank you could ever bank with or get a loan with. They DO NOT value their customers and the employees are very rude and just do not care about you as a person at all. Do me a favor and NEVER get a loan with these people. Not to mention they NEVER EVER answer the phone. The whole organization is wack.
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February 2021 by Nikki Williamson
My Credit was ran without my knowledge and permission simply so I could be approved for Mobile Deposit. This is ridiculous, not right nor ethical.
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January 2021 by Edehomon Akhere Francess
I'm so excited I got a loan from a lender who helped me with my loan. It was amazing how I got a loan... I tried a different service but I could never get a loan from that service. Some of them will ask me to fill a lot of documents and at the end of the day will not end well. But I'm happy after meeting with, Elena Nino. I was able to get my loan of, $100,000.00 now my business goes well and I want you all to know this today because they are fast and 100 % reliable. Now I'm paying the loan I got from the company, Elena Nino. from all over the world. Get in touch with them and don't waste time with those lenders: send an email:
[email protected]
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December 2020 by DeEdgra Wyche
The customer service at branch 1827 Capital Circle NE is horrible. The branch manager is very unprofessional disrespectful and rude. Today I went to this location to used the ATM and the machine did not release my money however the machine gave me a receipt as if I did get the money. I went to drive thru and told the teller what happen. The teller told me to hold on he had to talk to his manager. Teller come back to the speaker and stated that the branch manager inform h
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September 2020 by Shawntavia Fletcher
Never in my have I ever had a Branch Manager Tyler Wright talk to me in a rude and aggressive matter regarding questions about my account. He greeted me with an altitude, talked over me, gave wrong information, never sent the information that was suppose to be sent. Yelled repeatedly we are done here and I'm not giving you your money back.
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July 2020 by Dornesha Wyre
Worst bank EVER. Never answer their phones and always give you the run around wouldn’t recommend as an credit union !
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April 2020 by Meg
the slowest bank in tallahassee. currently been in the drive thru line for an hour!!!
