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September 2023 by Cindy Kelley
I took my computer in due to some unforeseen issues and Hertzel took my information right away and Jim had my computer up and running the same day. I highly recommend these guys.
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August 2023 by James Bleyer
Absolutely the rudest SOB.
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June 2023 by Meredith Plott
Went there to have my fingerprints taken for a new job and the owner was so nice! If i ever have a computer problems, ill be coming here!
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June 2023 by Zack Stoffers
Jim is a great guy and passionate about computers. I can see why he may rub people the wrong way, but I'm used to talking shop! He takes great care of his customers and always does what is the best for them.
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March 2023 by Gail Fishman
Very helpful and fixed my computer problem.
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September 2022 by Meredith Lindsey
Went there to have my fingerprints taken for a new job and the owner was so nice! If i ever have a computer problems, ill be coming here!
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August 2022 by James Lamm
I took my computer in with all sorts of problems. The man found out the it was just my optical drive that was causing everything else to fail. He charged me very little for the estimate plus the repair. They were really nice.
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June 2022 by James L.
I took my computer in and needed a lot of stuff. They found out that it was only one thing that was wrong and that was setting all the other things to fail. They were super nice and charged me very fairly and saved me a lot of money by doing the hard work of finding what was really wrong rather than replacing everything.
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June 2022 by S S
This owner is extremely rude and to the point of being very discriminatory. My friend went in and did not have an "official mask", so the owner would not let him come in; he was using a hankie type mask! He also told him if he left to get an official type mask he would lose his appointment, (that he paid $83 for for fingerprinting. So, my friend, being very ingenious, took his shoe off as he was going to use his sock and tear the top off and pull down over his face for a mask. The owner told him that he was not allowed to take his shoe off in his business!!!!! So, he went outside, ripped the sock and pulled it over his head for a mask. He was then "allowed" in for his fingerprinting. Ironically, the owner then had him remove his mask to be photographed for his fingerprint screen!!!!! Oh, and he also said he did not care what the Governor of Florida said about wearing masks. This was blatant discrimination! I guess if my friend changed his skin color all this would have been different. WHAT A RUDE, DISRESPECTFUL, AND RIDICULOUS BUSINESS. And they sell beds there too! STRANGE!
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April 2022 by Linda Lamb
They are always so nice and very helpful. They know what they are doing.
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July 2021 by S P
This owner is extremely rude and to the point of being very discriminatory. My friend went in and did not have an "official mask", so the owner would not let him come in; he was using a hankie type mask! He also told him if he left to get an official type mask he would lose his appointment, (that he paid $83 for for fingerprinting. So, my friend, being very ingenious, took his shoe off as he was going to use his sock and tear the top off and pull down over his face for a mask. The owner told him that he was not allowed to take his shoe off in his business!!!!! So, he went outside, ripped the sock and pulled it over his head for a mask. He was then "allowed" in for his fingerprinting. Ironically, the owner then had him remove his mask to be photographed for his fingerprint screen!!!!! Oh, and he also said he did not care what the Governor of Florida said about wearing masks. This was blatant discrimination! I guess if my friend changed his skin color all this would have been different. WHAT A RUDE, DISRESPECTFUL, AND RIDICULOUS BUSINESS. And they sell beds there too! STRANGE!
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May 2021 by Jay Whitaker
This place is amazing!!! Today the owner left his home (his day off) to come in and scan my documents for my future employer.Has any owner ever done that for you?He was kind, courteous, and professional.Thank you sir ... you made my day!!!!
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November 2020 by Belinda Mitchell
The guys at up and running were incredibly helpful after I had a scary experience with a cup of coffee and a brand new laptop. They kept me posted every step of the way and charged me less than I expected. Hershel is the main person I talked to and he was so helpful.
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February 2020 by Ruth Marie
I was fingerprinted here. The owner is a kind person. If I need a computer repaired I will come here.
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January 2020 by Grant Cooper
I went in for an appointment to have a fingerprinting/background check. The staff member who assisted me was unbelievably rude. When I arrived at my appointment time, he told me to sit in a room while he took care of his personal business on the phone. How do I know it was his personal business? Because I could hear him yelling angrily on the phone from 2 rooms down. While I am sympathetic to his situation and respect his privacy enough to not disclose what the situation was here, it was very unsettling and completely inappropriate for a business environment. After he got off the call about 5 minutes later, he came in saying that I had “caught him at a bad time” even though I had made the appointment hours before I arrived at the appointment. Upon inspecting my identification and verifying them, he was abrasive and felt like he was rushing the process to get me out the door. When actually fingerprinting me, he kept insisting that I was moving my hand too much even though I have done fingerprint checks before and knew the process. My hand was limp and I was allowing him to do all of the work. When I politely told him that I was not “helping him”, he insisted multiple times that it was my fault whenever the scanner did not detect my prints (which only happened twice). Finally, he insisted that it was still my fault, but that I was doing it subconsciously, implicating that it was my fault even when I was unaware of it. I was incredibly insulted at his demeanor and attitude throughout the entire experience. I don’t know if I’ll ever be requiring fingerprinting services or computer repair services in the future, but this terrible experience has persuaded me not to return for either service.
