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May 2025 by Brett Byrd
Terrible
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February 2025 by Rienne Saludo
The campus UPS store returns access point packages to sender before the UPS policy of 1 week.
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February 2025 by Jacob Lloyd
They closed early and were really nasty towards me before I even said hello.
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December 2024 by Nachie
This good for nothing store opens at 11am on Saturdays. NOT 10am like it says online. Waste of time driving all the over here.
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November 2024 by Tony
unfriendly staff, horrible experience
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September 2024 by Angela Vann
They have lost an expensive package and the manager is rude with no customer service values. She hangs the phone up on people that try to make a claim. Very poor service. She tells me that if i make a claim all they can cover is $100.00 when the website clearly states it will replace or give the monetary value of the package which ever is less. She clearly doesn’t know her job or care about her customers.
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May 2024 by Liza M
I received outstanding service on Wednesday , May 8th from two young ladies at this location. My package was packed nicely and I was in and out in no time. This will be my go-to shipping location.
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February 2024 by skinnylegend mp4
UPS is extremely efficient and easy to work with
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December 2023 by Sunshine_water
Nice friendly people.
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December 2023 by Jet K
Lauren deserves a raise honestly, very happy with my experience here. She was very helpful, kind and knowledgeable.
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November 2023 by Sam Crooks
Been waiting 2 weeks to be assigned a mailbox. I was told that I could ship packages there in the mean time but when I tried to pick up I was told that they aren't able to locate it.
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October 2023 by Elizabeth Milan
I’ve ordered the same mirror twice now, and both times I received it there was a huge crack!!! The fact that this has happened twice is absolutely ridiculous. Update: I ordered this same mirror to my boyfriend’s house so it wouldn’t go through the Florida State UPS store, and it came perfect! My reviewed is accurately aimed at this specific store.
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October 2023 by Nevaeh Jackson
amazing service, super sweet! let me come in 45 minutes late to print after it was already closed with no problems whatsoever. highly recommend this UPS location
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August 2023 by my name jeff
called to ask a simple question and lady on phone was unbelievably rude
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September 2022 by Glennys Hayes
Well…. If I could give this store a minus five I would. This has to be the most unprofessional UPS Store I have ever been to. I have written just a handful of comments in my lifetime but I felt compelled to write this one, so people avoid this store if they can. Today I dropped off some returns for Amazon and was told that they will not accept them without a box. I explained that Amazon does not want them in boxes because they want less packages on the road. The woman named Cynthia said that I was required to purchase boxes from them to return it. After some back and forth with her she agreed to take the packages. After six hours waiting for them to scan them my husband called to speak with a manager. My husband explained to him what his employee did. The manager named Chris belittled my husband, told him he himself had to pay for boxes and proceeded to say profanities on the phone to him. In these situations you wonder what’s UPS doing and allowing their employees to say, and do to their customers. I contacted UPS headquarters and the mater is being looked into. Meanwhile my Amazon packages are sitting in limbo.
