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February 2024 by skinnylegend mp4
UPS is extremely efficient and easy to work with
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December 2023 by Jet K
Lauren deserves a raise honestly, very happy with my experience here. She was very helpful, kind and knowledgeable.
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November 2023 by Sam Crooks
Been waiting 2 weeks to be assigned a mailbox. I was told that I could ship packages there in the mean time but when I tried to pick up I was told that they aren't able to locate it.
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October 2023 by Elizabeth Milan
I’ve ordered the same mirror twice now, and both times I received it there was a huge crack!!! The fact that this has happened twice is absolutely ridiculous. Update: I ordered this same mirror to my boyfriend’s house so it wouldn’t go through the Florida State UPS store, and it came perfect! My reviewed is accurately aimed at this specific store.
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October 2023 by Nevaeh Jackson
amazing service, super sweet! let me come in 45 minutes late to print after it was already closed with no problems whatsoever. highly recommend this UPS location
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September 2022 by Glennys Hayes
Well…. If I could give this store a minus five I would. This has to be the most unprofessional UPS Store I have ever been to. I have written just a handful of comments in my lifetime but I felt compelled to write this one, so people avoid this store if they can. Today I dropped off some returns for Amazon and was told that they will not accept them without a box. I explained that Amazon does not want them in boxes because they want less packages on the road. The woman named Cynthia said that I was required to purchase boxes from them to return it. After some back and forth with her she agreed to take the packages. After six hours waiting for them to scan them my husband called to speak with a manager. My husband explained to him what his employee did. The manager named Chris belittled my husband, told him he himself had to pay for boxes and proceeded to say profanities on the phone to him. In these situations you wonder what’s UPS doing and allowing their employees to say, and do to their customers. I contacted UPS headquarters and the mater is being looked into. Meanwhile my Amazon packages are sitting in limbo.
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August 2022 by Katherine McKernin
Always helpful when needing to mail letters and packages deliveries usually take 1-2 days to be able for pickup. Smooth service most of the time. Thankful to have them on campus.
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August 2022 by Marlon Portillo
Pay extra $ to get items next day.. item got delayed and received 3 days later. Horrible customer service also.. would not recommend ever.
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June 2022 by Kay
I have now used The UPS Store several times to move and store boxes in the summer. Both Chris (General Manager) and Cynthia (Store Manager) are excellent and always so helpful and alleviates the stress of moving and storage! I highly recommend them and this incredible service!
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April 2022 by Nathan Stoltzfus
Kadon was the best —above and beyond. I called with two minutes to spare before closing time and he might have not answered the phone. But instead he gave me directions for getting to UPS and waited to take care of a couple packages I had for return. Did everything so that I could leave and he stayed to finish it up after I left. A really helpful style too
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February 2022 by Elisa Asseng
So far i’m pretty sure this store has lost 2 of my packages(1 being a credit card). i’ve called multiple times (they are very nice) and they told me to keep waiting. I’ve ordered multiple packages that were delivered by usps the past 2 months to this store and only 3/5 were made available to pick up. Just recently i had 2 different packages delivered to this store by usps and i could only pick up one, but i checked the time stamps of both these packages and they were handed and scanned in at the same time, so where is the other package??
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January 2022 by Natalie Cross
This is the center that receives all of the dorm resident mail and packages. For this reason I think that they should open another location to reduce the wait times and distance that you have to carry your packages home. Other then that I never had any problems with this store. The check in system is intuitive and they notify you when you have a package or mail to pickup.
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October 2021 by Maria Barbosa
The UPS store # 6133 shouldn’t being rude with the students customers! They’re far from home and they are stragglers trying their best !Please be nice to them !
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September 2021 by Tropi Caleo
Pretty good service, but should implement notifications by text message in your system and not depend solely on emails.
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August 2021 by G D (Mei li)
UPS FSU. Answered the call the right away. Very helpful and patient with the questions I asked. Unlike the one in Publix at Ocala, called several times. It was ringing then when call gets thru i just kept on saying hello and asking if someone’s there, but NO ONE was on the other line. I called 4x, same thing. And when i read some reviews, same thing happened to several people or customers trying to call them. Very disappointing, as it’s the one nearest to our place. ??
