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March 2024 by Leslee Greenberg
Do not use this store. After printing a label for a pick up& entering wrong information which canceled said pick up, Sal the owner lied about transaction, screamed over the phone& refused to resolve his mistake
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February 2024 by Syan Paris
I had to compliment this young lady. What superb customer service I received. This morning pleasant smile great attitude and how did everything quick easy and fast it's been a long time since I've been somewhere and got that kind of service and she deserve to be recognized keep up the great work sweetie I definitely be back
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February 2024 by Nichole G
I just want to say this is the best UPS store. The staff is always so helpful and so kind. I go here for all my shipping and printing needs.
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January 2024 by Alladin _
If you need a fax from IRS or anywhere come here
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January 2024 by Reena Mahabir
Good customer service. Provides a lot of different services in one place. Makes it easy to complete multiple tasks
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December 2023 by Marah Rhone
The store is supposed to open at 8:00. I am one of a big group of customers waiting outside well after 8:00 waiting for them the open. The employee strolled in a few minutes after 8:00 and have yet to open the store. Several people waiting have left without being able to shop thier packages.
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December 2023 by Ozer Akin
I wanted to send legal documents to Spain the owner send usps instead of ups charged me for ups sad to me takes 3 to 5 daysToday is 10 th day still they have not received untrustable person don’t go this place
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December 2023 by londa brown
This is the ONLY location I use when it comes to dropping off packages. I have Never walked in and not been greeted politely by a customer service representative. I have had packages that I didn't realize had to be boxed but i was respectfully asked if I wanted to purchase a box and the cost. The staff is welcoming, courteous, and friendly. I will always choose this location.
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October 2023 by Johnny Williams
Went to get a document notorized and apparently. Military ID is no longer considered a vaild ID by this store. Even looked up the requirements for authorized / legal forms of ID for notary on the state of FL and sure enough, a military ID is acceptable…apparently this UPS store just decides to make their own rules up and does not follow the guidelines established by the state of FL. Horrible store on top of this…dirty and smells.
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September 2023 by Naaman Smith
Super fast
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September 2023 by Jonathan Tennent
The people there are very professional,very patient,very good
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August 2023 by Johnny Scott
DO NOT USE THIS STORE or UPS at all if you want accountability for your package delivery. We drove to Tallahassee (from Jacksonville )for the Apostille service at the Division of Corporations to have a document made official and went to this location and paid extra for it to arrive in the Philippines by a specific time as it was time sensitive. In the store’s defense they stated they could not guarantee how long it may sit in customs but shouldn’t be a problem. Well she was correct, there was no problem and it went out for “delivery” in the correct timeframe. However that’s where the fun begins…. It did not get delivered, they stated the address is incorrect even though we’ve had UPS deliver packages to that address prior with no issues. (we have proof of previous delivery) they did not call the contact number and to top it off the store in Tallahassee has no contact with the store in the Philippines and we cannot contact them even though we have international calling as they do not receive calls. NO One person can tell us anything and the Tallahassee store told my wife they are NOT employees of UPS and they have no responsibility beyond this location ( ie where to pick up the package) only that it will eventually… eventually be returned to us ??I should not be surprised, customer service is a thing of the past.
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July 2023 by Colt Daniels1244
Shipped a package to a family member, Was stated to be delivered at End of Business Yesterday (6/28/23) it’s now going into Friday (6/30/23) and they still haven’t received their package…..absolutely unacceptable.
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June 2023 by Marilu F.
Convenient location. Less than five minutes from home.Mackenzie attended me. She was pleasant and polite. Went during lunch and was in and out. Just went to return an Amazon product and to mail out a care package.Was a tad surprised at the price for mailing a package, even finding it pricey, but seeing as I rarely have time these days, I sucked it up, paid the piper, and had my package sent. Honestly the least amount of things I have laying around the house, the better it is for me.
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May 2023 by Tyler Jones
Asked if I could tape up my box.. They told me that they would tape it up and I had to ask twice while I sat in there to tape the box up because it was it expensive equipment to make sure that it was properly secured. I don’t mind buying extra tape.but then, when I proceeded to talk to her, she did not respond at all. Very rude customer service.
