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February 2024 by Lorinne Myatt
The customer service is impeccable. The employees are ALWAYS fast, personable, helpful and efficient. I go to this location every time as a result. And have even shipped items at a higher price than USPS because of the good and fast service.
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January 2024 by leisa peach
The crew at UPS on Village Square is the BEST! Always friendly, professional and efficient. I've been a customer at this location for several years and I highly recommend!
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October 2023 by Karen Gage
What a cohesive team! Everyone was so nice and very professional. You could tell that everyone had been trained well. I've been to 3 other different UPS stores in the last month for various reasons, and each of them could learn from store #1962
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July 2023 by Mary Lee
I came here to drop off two Amazon packages. The staff welcomed me in and took care of me quickly. :)
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May 2023 by Andrea Garraway
The Store Manager Lex was super friendly & patient with me on yesterday. She walked me through the process very effectively & made sure I left with no worry in the world. She has excellent customer service and was very polite throughout the entire interaction.
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May 2023 by Kristen C
Alexis “Lex” S. went above and beyond with helping me complete a personal project that meant a lot to me. I appreciate the quality of service I received given the short notice. This store location gets it done for me every time.
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December 2022 by Denise Mercier
Truly excellent, friendly and prompt customer service last weekend when I came in with a couple of small print jobs. Andre was incredibly helpful, made sure I got exactly the print result I wanted, saved me time, made the whole transaction as easy and pleasant as possible. Everyone in the store was courteous, responsive and efficient on a busy Saturday. I'll be back.
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September 2022 by Juanita Jones
Thank you Lex and Emily! Your attention to detail was very important in ensuring that my overnight delivery and return was taken care of....your friendly and professional attitude really made my day too!
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March 2022 by Jim G.
I wanted to mail out several gifts for my granddaughter and the gentleman that helped me was so helpful! I didn't even realize that they offered a AAA discount. He wouldn't of had to mention that to me but he did which saved me some dollars. I would definitely come back to use this UPS store again
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January 2022 by Antoine Max
We were so upset to find out the package we’ve shipped as overnight on 12/20 was actually delivered on 12/22.We paied $42.39 for this small package(2.4lb)as the store workers had guaranteed the package would definitely arrive at the recipient place on the following day by 9;00pm. This small package was shipped from Tallahassee FL32308 to Tallahassee FL32312. We feel like cheated. There was no email notice that the packaged had delayed.
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January 2022 by Vhegz Tally
UPS store, Village inn . Quick drop, dropped my Amazon return with my barcode printed (even though it’s not needed, just acme prepared ☺️) at 12:30noon and less than a minute, I was assisted and done. Thank you. #amazonreturns
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November 2021 by Christopher Ray
Alexis and the whole team at The UPS Store in Village Square truly exceed expectations. It is so rare to receive the thorough and caring customer service provided by this team. I had a number of furniture items and art pieces packed and shipped across the country. They picked them up from my home for a very reasonable fee, packaged all of the items carefully, and got them to their destination ahead of schedule.
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October 2021 by B Jacob Hill
$60 to send a medium size package. won't go here again.
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July 2021 by Meghan Meehan-Draper
I want to thank Lex for her extraordinary service and help!!!! Thank you lex!! Amazing service and helpfulness.
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April 2021 by Dolly Vhegz
UPS store, Village inn . Quick drop, dropped my Amazon return with my barcode printed (even though it’s not needed, just acme prepared ☺️) at 12:30noon and less than a minute, I was assisted and done. Thank you. #amazonreturns
