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February 2024 by Kellye Connell
This is a great store. Everyone is so nice and helpful.
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December 2023 by Glenn Whittington
Kudos to Gabby at the UPS store at Bannerman Crossing. Thanks so much for helping me mail off my USPS package today.After my bad encounter with the lady at the Killearn post office you gave me hope that there is still kindness in this world.
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December 2023 by Donna Matthews
The staff was extremely helpful. They all went above & beyond what was expected of them.
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October 2023 by S K
Who owns this store and why the heck is it that anytime you call you get a voicemail and no one will return your call when you leave a message? I have 2 Amazon packages I returned 3 Thursdays ago that were dropped off at this location and there has been no movement with the tracking numbers.
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February 2023 by Carr
My recent visits to the UPS Bannerman store have been met with negative, disgruntled groups of employees. Even a pleasant smile or thank you will not be well received:(
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January 2023 by Cassie Romine
Really frustrated with this store. While the people are very friendly, this store will nickel and dime you. I was upset six months ago about getting charged $16 for a basic fax, but ok, NBD, I just won’t ever fax anything from there again (the whole thing is archaic anyway…). This time I got charged $2.90 to PRINT THE LABEL for my Amazon return. That’s always been completely free at every other UPS store I’ve used to return Amazon items. I won’t go here again.
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November 2022 by HK
Fast and friendly service with convenient location for northern Tallahassee residents!
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September 2022 by Nate Da Gr8
Bad service. These people have no idea what they are doing. Explicitly asked for Saturday delivery and was told what i was paying for was to get guaranteed Sat delivery. paid over 250.00 to make sure i got that. Gifts for a kids birthday that will now come after said birthday. Checked my receipt and tracking to find that scheduled delivery is set for the following Monday. Guess i should have checked to make sure the person behind the counter knew how to do their job and did it correctly. What a joke.
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September 2022 by Scott Cramer
Outstanding service, fair prices, GREAT company.
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September 2022 by Mark McNees
They are always nice and helpful.
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August 2022 by Buckeye Dave
Rachel was really kind! I came in to drop off a package and was told it needed to go to FedEx. Rachell was kind enough to cut my box down, seal it up and put my return label on it. She went way above and beyond! A++ for customer service!
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August 2022 by Mac T
I sell online and use all the local carriers. UPS-Bannerman is by far the best. They've got great service and very nice people.
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December 2021 by Lauren W.
The customer service and kind individuals who work here always make it so easy and pleasant to send off packages. I had an issue with a package delivery and the manager and store owner worked with me to help resolve the issue with care . I felt very taken care of . Highly recommend for your ups needs .
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March 2021 by Mallory Lastinger
Always quick and courteous. Great staff.
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March 2021 by Jade J.
There is a gentleman there who is always friendly. As I am new in town I still go into shock when someone asks how I'm doing and how my day is going. This gentleman does this everytime I go in there. Unfortunately I do not know how name but if it helps he is a young black man. I will continue to do my Amazon returns at this location!!!
