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February 2024 by Steve Gould
Long line, only one register open. I got my package shipped, but took way too long.
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February 2024 by Mallory H.
The lady at the front was extremely rude. All I was trying to do I return a prepaid package.
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January 2024 by kitty
i’m just leaving a review here because idk where else to, never schedule a pickup through these guys. Tried to schedule one 4 days in a row and they never came to get it, I am extremely disabled and cannot drive so this is frustrating to the next level.
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January 2024 by Alejandro Garcia
One employee at the desk, but very patient, helpful, and kind. Walked me through mailing a passport renewal form. Price was reasonable compared to UPS.A lot of negative reviews here clearly written by people who regularly vote to cut USPS funding and then wonder why they’re understaffed.
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December 2023 by James Jones
Time is 1056, on December 7th.Chase, the front desk associate took my package and for some reason...for the first time in my history of sending mail to deployed militaryCouldn't get the FPO AE address populated correctly. I told her that I have used other post offices in Tallahassee and it's never been an issue until now.She appeared to not try nor did she request assistance. She seemed to be ok with risking the package not making it to my friend due to the address appearing out of order.Now I understand why you all have a low rating and it's unfortunate because you all have a very purposeful and important job.
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December 2023 by Jo Namath
Sometimes we forget to change the address when checking out on internet purchases.We've had 5 deliveries that say they are at this post office go missing, poof!
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December 2023 by Elisa S
Since June they stopped delivering packages to my apartment complex, and I need to pick up every order from their office. This situation still has not been resolved. Sometimes they send my packages back to the seller because they don’t have enough space to store them. I don’t have a car and a driver in my family works till 5 pm that makes it almost impossible to get the packages.
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October 2023 by Sandra Urbieta
Usps sucks ! And I wished online stores, like amazon would stop sending packages through them. FIVE TIMES I have ordered sum online, I put SPECIFIC instructions to NOT DELIVER PACKAGES TO MY APPARTMENT COMPLEX OFFICE, and ALL 5 TIMES they have done it. They mark the packages as refused and now I have to figure out how to get those packages I need. Ya'll are just lazy people who don't even bother to deliver packages at the door or even the mailbox. Ya'll suck !!!!!
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October 2023 by Mark
Went to the other post office on Pensecola on a Saturday and they told me they couldn’t sell stamps or envelopes on Saturdays. Went to this one and the lady was nice and helped me out in two minutes.
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October 2023 by Kaylohnie Willims
yall suck. im trying to nest and i had important supplies. y'all refuse to take an extra step and leave it at the door. No notice, no nothing you guys just leave it up to us to figure out y'all's mistake
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October 2023 by Ashlyn Goodwin
This branch has always been super helpful with helping me find lost packages in Tallahassee, FL. Chase, a current employee, is awesome; she has always shown me kindness and tried to help me resolve my problems. Overall Tallahassee has a MAJOR problem with USPS, lost packages and delivery services. However, this branch has tended to be more consistent and organized with their services.
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October 2023 by myra hawkins
The one star is most definitely a 0 nothing is done right at this location. staff is rude and unprofessional, for some reason delivery drivers don’t know how to deliver even if it fits in your mail box. it’s always something having to go and get my package. if i knew I would have todo all of that I wouldn’t even wast my time to shop online or to receive any mail at all.the wait time in line is sad it’s always one person when it’s 3 cashiers. Honestly this location needs to be closed down and restaffed with appropriate training it shouldn’t be so long so difficult for people to get or receive packages or mail and this location is the only location that has this problem
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September 2023 by S P
This beautifully diverse, vibrant, full of life facility!Stop whining about your personal inconveniences.Embrace rich palitra you are blessed to witness.Smell the Freedom!Just move away if you don't like it
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August 2023 by Emily M
Not sure if the location here is just understaffed or what, but often there's only one employee and the wait here is almost always pretty bad. The picture is from Aug 7, 2023 around 4:30pm, a line of disgruntled customers waiting for someone to come help us. Per usual for this location, there was only one person manning the desk, even though the office has three cash registers. The line was beginning to pile up as this was around time when many folks get off work. The one employee that was in the front had to go to the back (seemed like they had to help someone else) and didn't return for some 30 minutes, during which three customers couldn't bare to wait any longer and left. And those of us still in the line were asking each other why the hold up? One customer was evidently upset and was saying that she had been standing at work the whole day and just wanted to make a quick stop at the office then go home to rest. The working employee did return and he was cordial, but the consistent wait time at this USPS location is becoming a major problem and so it's not serving the community as efficiently as other locations.
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July 2023 by Eric Britt
Haven’t delivered packages to our complex for over a month. I placed a hold for packages to arrive this week and they canceled all of them instead of holding them.
