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February 2024 by Doras dorass13pa
I was very skeptical at first because the reviews are so bad, but I want to thank very much the lady at the passport window, I believe Emma is her name,very professional,nice and kind.My passport arrived earlier than I expected, and shortly after the original of my citizenship papers that I sent in with the application.Good job!
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February 2024 by Meyontae
The older black lady with the wig DEBORAH who was working up front on 2-1-24 was rude and impatient she tried to force a decision with sending my package off BEFORE giving me the opportunity to verify a piece of information. She kept telling me to hit continue on the screen after she told me that it’s a possibility my package would be sent back without the piece of information that I needed so she threw my package to the side and just started helping other people I didn’t mind at all. I’m stepping aside so other people could be helped that way I wasn’t holding up the line, but she was very rude and doesn’t need to work around people anymore. Especially if she is going to be rushing them and throwing their packages to the side
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January 2024 by Grant Gelhardt
I have found that the people at the front desk are very helpful and friendly.
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January 2024 by Sally Sprung
Consistently great customer service!
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December 2023 by Brad Tierno
This is a truly bad postal station. I stopped the mail two times when I went on vacation. Both times they continued to deliver the mail. I am now dealing with a check that was mailed to me and is lost. I have informed delivery. I saw a picture of the check in the hands of this postal station, but it was not delivered. Will they lose the replacement check as well? Whoever runs this post office should be removed.
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December 2023 by John Loves God
Can't get anyone on the phone, everything is automated. What does that say about our government employees, can't even run the post office anymore. Trying to get someone to come out and show how to get a package out of the mailbox without damaging the package or the mailbox. Workers are too lazy to actually work and bring it to the door as they use to do. Need to choose better hiring staff
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December 2023 by Judy Wilde
Handed my utility bill, in the green envelope, personally to my carrier on 12/1. For the past 25 years it has cleared the bank within 4 days from mailing. It has now been 12 days…not delivered, not stolen, not cashed by a 3rd party.They are simply not delivering mail. Guess it just sits at the facility or is thrown away. Ridiculous!
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December 2023 by Darci Hartman
Clerk charged me $5.05 each for Christmas cards that were less than 1/4" thick and a perfect 1 oz. They should have gone through with a regular stamp. Will never do business at this location again. Ripped off.Carrier issues are never addressed at this location. If you complain the carrier stops delivering your mail in retaliation. My list of issues is very long with this location.
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December 2023 by Elisa S
Since June USPS stopped delivering packages to my apartment complex, and I need to pick up every order from their office. This situation still has not been resolved. Sometimes they send my packages back to the seller because they don’t have enough space to store them. I don’t have a car and a driver in my family works till 5 pm that makes it almost impossible to get the packages.
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October 2023 by Erim Yanik, Ph.D.
They were polite, knowledgeable, and help me out every single time without a flaw.The low ratings make me think that people have some really high expectations from a facility that is designed to serve the minimum required. This is not a hotel.
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October 2023 by Armani
There are multiple employees who don't know USPS rules and one was very rude.
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August 2023 by Cyndy Rella
They don't deliver packages because they don't feel like it, and then say the package was undeliverable... and THEN they don't even attempt to redeliver it. USPS as a whole is a complete JOKE, but Tally takes the cake. There was absolutely ZERO reason for them to withhold my package from me for 2 days. I hope they get rid of USPS altogether....WORTHLESS.
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July 2023 by Doob E
Thief’s work here. Sent a $2000 money order overnight and someone took it home and took it and cycled it back in. Luckily I’ll be finding out who very soon and collecting
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June 2023 by Foxdemona Yoko
THIS is the WORST and the 1800 number is a JOKE. My complex has standing mailboxes, and I get a text this morning that my package is being held at the South Adams Post office at "customer request"! THIS IS A LIE... I never made any request. THE WORKERS AT THIS POST OFFICE ARE LAZY and lack professionalism of any form. I was suppose to get a callback and when it came, I was placed on hold without speaking to anyone and then was asked to do a survey. THE GOV'T NEEDs TO GET RID OF THE U. S. Postal Services.
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May 2023 by Stephanie Allen
Mail theft sanctioned by superiors I see why this post office has 2 stars; I saw that and it all made sense
