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March 2024 by Mally
There is THIEF working in this place. Multiple mail stolen from the drive-by box outside. Do a quick google search. Others have reported the same. POS
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March 2024 by Kyle gann
In the past month I have had two packages show up broken. Both had fragile written all over it. One was a glass bottle so no biggie. The one today was a 100 year old piece of medical equipment that I cannot find more of. Also had a Christmas card that was nicely ripped opened for us. I’m out in the Kilearn area so idk if this is my post office or not. Almost comical at this point. If you buy something offline make sure that it comes through ups or even fedex.
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February 2024 by Leon Van Dommelen
After seeing all the bad reviews and fearing for the worst, I went there one Friday afternoon, 1/5/24, at about 3 pm to mail something using priority mail. I did not observe any lack of supplies; in particular there were plenty of the priority mail envelope I needed. There were two people behind the counters, both friendly, knowledgeable and helpful. And there was essentially no wait. So I wrote this review to give an alternate view from all the negative ones.
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February 2024 by kitty
I really don't know what is happening at this terminal, but I feel like there needs to be an investigation. My partner works with FedEx so I am extremely understanding with what postal workers and mail carriers have to go through, but this is unacceptable. It took three attempts to schedule a package pickup, and one of my packages was never even scanned after getting picked up. It's now missing and because there is no tracking number I can't even file a missing mail case. And not to mention the fact that I dropped off two more packages at the self service kiosk and those have not been scanned, either. Someone has to be stealing, I don't see any other way this could have happed to 3/4 of the packages I have sent. I am running a small business and do not want to keep refunding and having to apologize for YOUR mistakes !
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January 2024 by Dior Chen
Can't believe they slid the gate closed in front of my face at 3:53pm when they close at 4pm
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December 2023 by Bobby
Every card that comes to mail box thank God doesn't have a gift card the envolopes everyone from here has a ripin it like they were looking for a gift card! Also tons of mail never arrives. Only person descent is my regular carrier. Before him best one ever had in life but she passed an she'd say her self how awful this place is!Wanted to update this. Two days ago it was a envolope. It was a package with perfume that's made for men in it. It's leget but I can get huge discounts from a place. Besides the point this $80 item worth nearly $120! The box from this freaking place the corner an nearly quarter of box was ripped open on the lines to rip. Guess they couldn't get it out in time! Besides it was insured for $100.When is the main us post mast put someone in as a spy. Or go in an can people one by one here? Everyone knows this is the worst in tallahassee. I know people that go to a different zone! Because they are afraid this place will still the items! I've heard this place is even know publicly know in tallahassee as the worst!
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December 2023 by Beverly Lange
Low on supplies, no labels for boxes, service was not bad - long lines moved pretty steady, workers were very polite & didn't seem to mind answering questions.
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December 2023 by ANNA B
Staff guy got wasnt as friendly act like i work for usps.. also act like he coukd wait 30 seconds for me when i waited an hour in line because of so many people .. going back to work late.. he had the worse customer service i ran into in tallahassee trying to be slick rude
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November 2023 by BumbleBee Dancer
I wish I could leave 0 stars. This location continually marks my service requests "resolved" without a call back like I requested or escalating the issue so that it can be fixed. 2/4 of the last packages that were shipped to me via usps were lost and I am trying to get someone to open a lost mail ticket. When I do it myself online this location just closes them out as "resolved" and says they will deliver them when they reach centerville. But they won't ever reach centerville if the ticket isn't escalated. In addition, if you try to call them on tbe phone to talk to a representative the phone doesn't even ring, it goes straight to a customer satisfaction survey and then hangs up. Clearly the manager doesn't care either. The worst customer service I have had in a long time.
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October 2023 by F Lopez
Editing as it actually made it on time. Unfortunately, tracking never updated, which led to confusion.Can't recommend for important items as it's unsure if it'll make it on time.
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October 2023 by John Camacho
Be wary. Not sure if Google should get this review, or the post office. If I could give zero stars, I would. Google reported this post office as open until 6pm. It's 5:15pm, I 'm standing outside the metal shuttered doors and the post office is closed. Phooey! ????
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August 2023 by Earl Phone Home
I hate the USPS. It seems they only hire the most incompetent people. Use UPS or FedEx if you have the option to.
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July 2023 by David Yunk
So I guess they sent a certified mail piece back to the mailer instead of delivering it to me? wth?
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June 2023 by Meghan Hale
They are always so kind when I go in person to ship packages.
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May 2023 by alex jackson
The Mail man targets me on capitola rd in loyd in Tallahassee when ever I have packages he passes by me intentionally and takes my packages back to the main office and labels it that the customer wasn't reachable the funny thing is that i was sitting in my car at my gate why he passed me by SMH his job should be taken from him
