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March 2024 by justletme makemyaccount
Called over the phone. Rude, monotone.Gave the item asked for a ball park, not a over the phone contract. Forced me to drive for a low ball.Don't go here. Please across the street offered double, nearly tripple.
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March 2024 by Erica Garcia
I called up there just to ask about an item and the guy who answered was so rude and hung up on me before I could even finish talking. Don't go there if you want to have good customer service. I think his name was jabari or something. He was an a******
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March 2024 by Jatanisha Mapps
The service here is excellent!! Jeremy the store manager is awesome!
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March 2024 by Farren Bell
Sabrina was lovely in helping me pick out a replacement ring, great shop friendly people!
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March 2024 by Gregg
First and LAST time I’m ever stepping foot in this horrendously run business. I walked in well before closing and there were about 2 people waiting in line in front of me. The employee running the line is visibly irritated by everyone in the store. When it’s my turn, that employee goes to the back and another employee(this employee is even worse) takes his place. He doesn’t even look at anything I was holding and says “nah we won’t take any of that, maybe the drill.” $600+ worth of new electronics in including an Apple Watch. Asks for my ID and then gets pissed because I don’t have an account in the system. Then he tells me I’ll have to come back and takes care of other customers behind me…..I don’t expect employees at pawns shops to be cheerful and bubbly, but I do expect just an ounce of respect
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March 2024 by brandon cooper
If I could give zero stars I would. Called and asked about selling a 20 franc good piece and was told they would accept it. Drove all the way over to the shop to be told a gold coin was worth 2-4 dollars. Liars and scam artists.
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January 2024 by Telisha Cull
Was nice years ago but lately I don't know who is running it now. The staff is rude and not helpful.
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December 2023 by Mimi Pitts
Associate Justin is INCREDIBLY rude. I will never return to this location. From the time I walked in the door he had a very short snappy attitude. When I asked him why he was being so rude he responded back that he was in fact being rude. His manager did apologize but attempted to make an excuse saying that they have been there all week from open to close and are kind of over worked. I wanted to get a price on my old MAC book because i graduated and had no use for it anymore. I guess that’s what happened when you’re under paid over worked and unhappy with your life, you take it out on the people you interact with.
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December 2023 by Kennedy Brown
My experience were great doing my deals with frank and kyle they customer service is just great their knowledgeable and know how to do business with a smile on their face
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November 2023 by earl cooper
Went in just to take a look around and left extremely satisfied. Sabrina is the best sales woman ever. She was friendly, helpful, and had an amazing smile. Will shop here again.
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November 2023 by James Lane
Kyle was very helpful .super professional .and attentive .went out of his way to made sure I left a happy customer .luv this pawn shop .#pawnstars
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October 2023 by Charlton Williams
Jeremy and Kyle are absolutely awesome the customer service is outstanding i highly recommend value pawn& jewelry to all Tallahassee residents
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October 2023 by Dionna Faulk
My experience with this place was absolutely amazing and I appreciate the warm hospitality that all of the staff showed. I will always be a loyal customer.
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October 2023 by Paige Lilley
Best in town and all around! Very friendly and treat you with respect. Highly recommend!
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September 2023 by Pat Whyte
Great friendly staff. They went above and beyond to take care of me!!