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January 2024 by William Lauver
Verandas has a very friendly staff and lovely property
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January 2024 by Eugene Osegovic
The front office support is pleasant and helpful. The roads and common areas are clean and well-maintained, as are the exteriors of the buildings. The complex has a secure feel, thanks to entry and exit being restricted to a badge-activated gate, with a swing arm to prevent tailgating vehicles.My apartment was very clean when I moved in. It looked very nice, with a good amount of space in each room. The windows are spacious and clean.There were a couple of downsides to the apartment's accessories. The apartment does not have a microwave oven, and the range is a bit out of date, using the old-style heating coils, which are harder to clean than the ranges with flat glass tops.I experienced three preventable issues when I moved into my apartment, which is why I cannot issue a five-star rating.First, I was not informed about the risk of my car being towed if should I park my car in a non-visitor space without first attaching the parking decal provided by the office. This information was provided in writing, and placed on one of the countertops in my apartment. But I almost missed the written documentation, because of all the activity during my relocation, including dealing with the moving crew and the pile-up of unopened moving boxes. Additionally, the instructions accompanying the decal, do not specify where to place the decal on the car. It would be better if the office handed the parking decal to the new tenant, and provided verbal instructions for where to mount the decal, at the same time when the office hands out the keys to the apartment.Second, when drying my first several loads of clothing, I had to run the clothes through two or three drying cycles, before the clothes were dry enough. I submitted a maintenance request. The maintenance technician responded very quickly. He discovered a lot of particulate build-up on the filaments that generate the heat. After cleaning the filaments, the clothes dryer worked fine. This issue could, and in my opinion should, have been checked before my apartment was deemed ready for a new tenant.Third, when I tried to use the oven for the first time, the display reported the oven was baking, but the heating coil in the oven did not heat up at all. I submitted another maintenance request. The technician came out quickly and replaced a part, which resolved the issue. As was the case with the clothes dryer, someone should have verified the oven was working, before my apartment was rented out to me.
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January 2024 by Mama M.
DO NOT MOVE HERE! The management sucks! They never reply to their phones or emails, somehow out of the three people who are in the office every one of them needs to be out to "check on property" Yet since we have moved in we have asked many times for them to come check and replace stuff in our unit. Since we moved in a few months ago we have been missing and asking for stuff, that ya know we pay for! Turns out they didn't have a work order in even though we had written one on the office and verbally came in many times. The bugs are insane, no matter how many times you spray they always come back, the fruit flies here are horrible, and don't expect management or maintenance to help with that either, even though it's part of what you pay for. Things are constantly breaking or not working properly, and no we didn't break them. the garbage disposal and dishwasher that they have "fixed" temporarily, yeahhh they "fixed it 4 times" how th does a dishwasher blade melt? Ohhh and through all of the complaints they still have time to walk around and put notes on your door yet can't fix the stuff you pay for originally. I won't lie they are all super nice but they are horrible at running a business. I've never lived in a worst complex than this one. i wish i could give negative stars!!
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December 2023 by Shadreka Jackson
Just renewed my lease. Property Manager, Rebecca Litz has been so kind and helpful. Thank you Rebecca for being very attentive to my concerns and addressing them very promptly and professionally! I love the verandas ?
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November 2023 by Brijesh Vittal
It was a smooth experience to move from Raleigh to Verandas at Soutthwood. Leasing office team - Jenny and Yen were very helpful from the moment I reached out to them. This community is neat and clean. I would definitely recommend this community.
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October 2023 by Osdan Ferreira
One of the Best Apartment in Tallahassee, Rebecca Property manager was very professional, helped us a lot, Apartment is very clean, good amenities, if you are moving from the house, you will feel as a home, with closed garage & also you will feel very secured inside. Little bit of pet issues but over all very good.
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October 2023 by Carlos L. Rolón Sáez
I have been living in this apartment for 2-3 months and I am moving from this place because it has cockroaches of all types and sizes. These appear everywhere (kitchen, bathroom, living room, walls, even in my baby's crib).
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October 2023 by Selma
Loving my stay here at Verandas! Maintenance is professional, quick, and very friendly. The whole apartment complex is beautiful and clearly taken care of. Yen was the greatest help for my move-in! I can’t thank her enough for all her assistance in making sure I was doing okay. Thank you!
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August 2023 by Kim Nguyen
A big Thank You to Yen for making this whole moving experience smooth. She’s been so helpful throughout the process -making sure our questions or concerns were addressed. Professional, kind, caring. We made the right choice in choosing V@S. Beautiful property. Maintenance is super fast! Yen is awesome!
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August 2023 by Monk Janes
No comment at this time.
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July 2023 by Andy J.
Avoid this place like the plague. Not for professionals. Old, dated apartments and the worst management I've ever encountered. Not responsive, rude when any issues are raised. People are moving out in droves. The hallways reek of weed and the pool isn't clean. I couldn't get out fast enough.
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July 2023 by Pankaj Kumar
There are some wasp, ants and cocroaches outside and so invade in house as well sometimes. The vents and carpents are old so causing suffocations sometimes. Outside its nice to walk lakeside. The overall its good. I like this place.
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April 2023 by Saher Khan
You know that you have found home when the management team takes care of you like you are family. Not only did Yen go above and beyond to ensure that my husband and I feel comfortable and have everything that we need she continues to be amazing even after the move in process. I have never felt this comfortable in any community as much as I have at Verandas and its a big shout out to the management team especially Yen for making this place so amazing. If you move here you know that you will be taken care of. Yen you are amazing! Thank you so much for helping my husband and I finally find a home away from home <3.
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March 2023 by Kelley Petrone
Best complex I've lived in, staff is great, the amenities are top notch, and the vibe is immaculate. Never felt so safe! 10/10
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March 2023 by Kyle
Had a great experience living here, the price was the only reason we left but everything is rising right now so that’s not their fault at all. The front office staff is attentive and actually cares about you and the maintenance team is efficient and QUICK, most orders were complete day of. Couldn’t recommend this enough to anyone looking to live near Southwood.
