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December 2025 by emma banks
I really appreciated Dayshon’s service. He gave me multiple options and didn’t pressure me into making a decision. If you’re looking for someone to work with I would 10/10 recommend Dayshon.
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December 2025 by larry mcintyre
Caleb provided exemplary service. I appreciated his assistance.
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December 2025 by Janice Fowler
I came in withdraw an appointment. The gentleman helped me very patiently and completed fixing the problem on my phone in minutes witn a smile. Then said thank you for coming in, have a good day.
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December 2025 by Krissy West
Mike was awesome!
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December 2025 by Machelle Madsen Thompson
Sabrina was super helpful is transferring two phones. Thank you!
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November 2025 by Jackie Clark
Absolute worst Verizon store, how can you delay opening hours, completely ridiculous
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October 2025 by Marina Brown
This is to say that Dayshon Dwight is without doubt the most helpful employee at Verizon in the village Square location that I have ever encountered. He knew how to do things that not one other employee in the store knew how to do it. He transferred information from one phone to another, which no one else knew how to do quickly efficiently, kindly supportively so that I in fact will be coming back to the store again. However, I will only choose to work with Dayshon. Marina Brown.
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September 2025 by Jim Taylor
I went to get new service .as I walked in store someone in back blurted out no dogs u must leave . So I did with my little buddy. He goes everywhere with from nursing/senior homes to r/ving . No worries T-MOBILE hook me up with no issues.
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July 2025 by Jason Worley
Here was my problem, we have been with verizon since 2017. Our last contract was three years and started out monthly at 210.00 by the end of our contract, we were paying 242.00 and they could never tell us why. Our last two payments, for some reason, we're jacked up to 280.00. This is for 2 lines. They messed up on their end and admitted it. But still wanted us to pay. We will never be Verizon, customers ever again. And I would never refer somebody ever to verizon. Absolutely terrible.
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June 2025 by Andrew Gilbert
Worst carrier.
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June 2025 by Erika Cuffy
Had the most amazing experience getting a new phone. Alex was so patient with me and made sure I was getting the best deal possible! Ask for him when you come in!
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June 2025 by Sebastian Ornesca
Don’t come to this location I work with an employee name Dayshon he added a line on my parents account with no explanation increasing our bill by 60 dollars.
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May 2025 by Amanda Y.
Deshaun was incredibly helpful and very patient with our questions! My mom was upgrading from an iPhone 8 to a 16 so he took the time to explain all the plan and phone differences and really made my mom feel comfortable with her choice! Highly recommend!
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May 2025 by Minerva Simpson
I purchased a new phone a couple of weeks ago. I had received multiple promotional emails about a Galaxy S25. When I met with a sales representative, I made it clear I wanted to keep my current/old phone. No mention was made of needing to trade it in and that if I didn't trade it in the monthly fee would be a additional $20 (approximate). Since getting the new phone, I received a couple of emails about bringing in the trade-in. I went back to the store. Despite the discussions from 2 weeks ago, they refused to take any action to correct this for a 14-year customer. I was told that I: 1) could bring in my old phone, 2) pay the extra monthly fee, or 3) undo what was done 2 weeks ago (having invested time and money into the new phone and purchasing a phone case elsewhere). The manager absolutely refused to make this right and honor what I had previously been told. He said I could call customer service. Customer service basically said I would have to deal with the store.
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April 2025 by Lynda Giordano
The service was fabulous.
