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November 2023 by London Ford
Chris did an amazing job setting me up for insurance ! Quick & easy over the phone ?
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November 2023 by Kyliegh M.
I really like this place but their phone seems to be dead a lot of the time. Just like today
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September 2023 by Abdias Almonor
Low prices but horrible customer service and service. I asked for roadside and was denied because a storm is coming a day or two from now. That’s has nothing to do with me. My keys are locked in my car and I’m being denied coverage. Also the agent on the phone would not show me the policy or law stating I couldn’t add roadside coverage due to a storm coming in the future. They just refused to add it.
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June 2023 by vanessa grande
Chris Nichols at Waterhouse & Associates, Inc was VERY helpful. Answered all my 100 question I had :). Helped me get an awesome rate for all 4 of my vehicle. As very patient and understanding. I will definitely be giving him a call if I have another question or need a quote.
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June 2023 by Creshonna claxton
Just wanted to inform the company that you have some awesome employees. I was greeted with a pleasant voice to my surprise every time I've contacted Waterhouse Associates. This is a company I would gladly recommend. Although I called at the last-minute Friday. Prentice took my call and gave me all information I needed. He answered every question with the best of his ability. Prentice, I know I possibly spelled your name wrong but hopefully this message reaches you. Thank you for being patient and for your all help.
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June 2023 by Fredirgas McNealy
Chris is an awesome person to work with at Waterhouse.
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November 2022 by D
I received amazing customer service from your representative Tiffany. She patiently and calmly talked me through the process and before I knew it, all of my questions were answered. She's quite possibly the most relaxing customer rep I've had the pleasure of speaking to and was a pure delight! Thank you again, Waterhouse.
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November 2021 by Riley Ewell
I thought I would spend all day on the phone going over quotes for car insurance but Prentiss made the entire process fast and painless. I cannot thank you enough! I got exactly what I needed for such a great monthly price that I will be sending everyone I know to them!
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November 2020 by Jay Russ
Mr. Cecil welcomed me with a big smile. He also made sure I was comfortable with my policy before I made any changes. I highly recommend him for services and Waterhouse is the BEST
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November 2020 by Raed Atiyat
Tiffany was extremely helpful. She went out of her way to make sure I got the best service possible. If it was up to her, I feel like she would give all of her customers a happy ending.
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November 2020 by Justin Jordan
The service I receive from agent Cecil Spear Jr was AWESOME. Mr. Spear was very professional he made the whole transaction easy Waterhouse you are lucky to have him as an employee thank you again
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November 2020 by VaShan Forbes
Carlos Flores was a pleasure to deal with he gave me good car insurance with a good premium. Carlos made sure i had all my paper work and documents, and he was very polite and professional.GREAT EXPERIENCE!!!Let's go shopping sometime lol
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November 2020 by Henny E
Tiara is an amazing customer service girl. She is very polite and easy to talk to. She was very helpful. I had considered going some place else but her kindness and understanding nature made me change my mind. This company hire more people like Tiara. Shes the reason people to waterhouse
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November 2020 by courtney filipanszisz
Cecil at Waterhouse was so easy to work with and explained every step Of the way when finding me the best insurance policy. I am really busy so I wanted to do everything over the phone if possible and Cecil accommodated me in that.It was all quick and painless and I didn't have to go by the office for anything! Thanks again Cecil for all the work you did to get me a great policy!
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November 2020 by Raven Crown
Cecil was great! He saw me 5 minutes before close and stayed 30 after closing helping me get an new insurance policy that worked for me. I'm very grateful for this experience at Waterhouse Insurance.
