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December 2023 by Jo Namath
Best big bank in Tallahassee.I accidentally left my debit card in the atm and they retrieved it for me. The staff is super kind and professional every time I go into the lobby too...
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November 2023 by carma_ C
Bankers and clerks are always available for all of your banking needs.
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August 2023 by Susan H.
We had an appointment at Wells Fargo yesterday, Tallahassee/Mahan location about closing my deceased Mother in Laws account, she left a little money for my son. I about lost it with this women that was helping. She was actually at work with a tank top on, and not a nice one, I felt like we should have been thankful that she actually took the time to ware a bra! She never said anything like I am sorry for your loss, rather acting like it was just an inconvenience that we were there at all, just complete incompetency. We had all of the paperwork in order that we needed. All she had to do was scan it and send it to another department, but she didn't even know how to do that! She had to do it twice. At one point I asked her if there was a problem, because she wasn't paying attention to what she was doing, rather I could see her eve dropping on another conversation that was happening at the next cubicle. I asked her for a cashiers check, I really wanted her to ask me if we wanted to open an account with her, so I could actually go off on her, but she never did. I am a customer service representative that assists with bills/loan applications etc., I have to do everything possible to keep our customer's happy, but these schmucks at Wells Fargo, obviously couldn't care less. Do yourself a favor, stear clear of this bank.
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May 2023 by Sean Barton
another usury event:my friend just borrowed $10 cash from me to go to the store and when he checked out at the store, for force of habit, he accidently used his debit card, which is out of money. and of course, because Wells Fargo is evil, they will steal another $29 or $35 from my friend that is having financial trouble. they call this usury an "overdraft fee".Wells Fargo, I am impressed with your extraordinary ability to sleep at night when you steal money from people who actually earn it.Wells Fargo, you are evil, and the world's anger with you will rise to such a boiling point that you will be destroyed, your company and all of your employees.update:I have sent an email to the requested destination. I have not received a reply yet but I will post the reply here when i receive it.
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May 2023 by Deb Baxley
Are used to South Monroe location. Everyone there has always been professional, courteous, and they cater to the handicapped.
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December 2022 by Jeanie
I am usually here about 5 days a week and it's always quick service in the drive-thru.
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March 2022 by Peter Andrawes
I have been dealing with WellsFargo for a long time, have multiple business and personal accounts. They use to be my top choice. But lately they have been having the worst customer service in the location. Walked in to open a new account for our new business in town. No one was there greeting you, or ask what I am here for. After waiting for over 45 minutes, finally a banker came in to me and when I told her I am here to open a new business account, she said sorry we are fully booked today. With totally disrespect to my wasted time, someone could have said that instead of wasting my morning.Other bank was able to help and earn my business in the same day. Thank you
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January 2022 by Alicia Blackwell
I've always had pleasant experiences at Wells Fargo. Every branch has been great. There are times that the ATMs are not in service, but that's about it. Thank you!
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November 2021 by Joshua Brisk
Terrible customer service. Andrew was very disrespectful and was not helpful whatsoever. His inability to help customers put a very bad taste in my mouth about banking with Wells Fargo. Tellers were very helpful.
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September 2021 by Efrain Palacio
Terrible branch. Unwilling to help and they themselves are unfamiliar with their own banks rules and protocols. The branch on West Tharpe helped me quickly and with kindness, but this branch I felt like I was dealing with uncaring robots. Never going to this branch again.
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June 2021 by Kelly Bolden
This has been my bank for over 20+ years and if it wasn't such a hassle to switch all of my accounts business and personal. They stay understaffed and their customer service gets worse every time I drag myself in there for something......
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April 2021 by James Fletcher Dilmore
I do not recommend any of my clients to due business here at Wells Fargo. If you are in Tallahassee, I would recommend you use Prime Meridian Bank.
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March 2021 by Alexa Doran
Sarah Kelly is a blessing.
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September 2020 by John Conlin
Tried to make a deposit this morning and was told that unless I had the account number I could not. This is the first time this has happened (I never enter the account number). Looks like you have a lazy teller ant the north Monroe branch.
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August 2020 by Jacob Meister
After over five years of getting change at this branch I was told today that since I don’t have a business account they can’t do it. Hancock Whitney just told me it doesn’t matter as long as you have an account. They also seem to have new tellers every few months. The turnover alone should say there’s something wrong with this branch. I worked for two different branches here in Tallahassee and I will tell you it was one of the worst experiences in my professional life. Stay away!
