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January 2025 by Jasper Smith
Awesome customer service 100%
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January 2025 by S. Bostwick
This company charges your card without authorization. I was on auto renewal each month and while funds were deducted automatically, someone would manually run my card for the same monthly payment amount, causing 2 payments to be deducted from my bank account. Even after they assure you it won’t happen again. Most recent events; I made my December payment on the 18th and on January 1, 2025 they charged my card for the same amount… No Payment was due and this was not authorized… let’s just say I’ve reported them to the state and BBB as this needs to be looked into…. It’s unethical and needs to be investigated!
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November 2024 by Jacob Keiwan
Speeding through school zones is cool I guess.
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July 2024 by Peter Oliver
Don't waste your time they have no idea what they are doing. They charge me the whole month 5 days before the due date. Then I change payment to weekly to see if they did it right ,wrong again they charge me double. Then when I call to cancel and pickup they tell me is already pay to call Saturday to remind them. Probably to charge me again. The guy tells me it's only 23 dollars they charge extra that I be all right! That's why I hate doing auto pay they are Inresponsible .
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June 2024 by Thelma Figueroa
Company is a complete mess, furniture is used, employees don't know what they're doing, manager is rude, and they charge your card without explanation. Do not get into that mess
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December 2023 by Julian Rodriguez
I’ve never even done business with this trash company but I moved into an apartment and the previous tenant was a customer, which I’m assuming only moved because of how much they like to harass customers. I’ve told them multiple times and have signs on my door that they do not live at my address and that I’m a night shift worker so please do not knock yet they come daily to BANG on my door looking for someone I know I told them doesn’t live here anymore. Your employees are not safe at my door anymore
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December 2023 by Danay
Great making business with them and Alex the manager was very helpful and professional to answer my questions I will definitely be back and Marie helped me out with the items I was looking for. Thanks.
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September 2023 by kizzy strachan
I called them today to pick up the furniture that I was paying on. I was never late making my payments. The phone calls was making me stressed out, I asked them to stop calling me. I paid early and they would still call me. I even had to block the number. I don’t want to keep supporting a company that harasses its customers. So I will be buying my furniture from Wayfair. Stay away from this company if you can.
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July 2023 by C C
I would avoid this place ARONA’S completely… they are not customer service-oriented at all. The policies they have set are ridiculously strict. They require 5 references (all of whom are called PRIOR to you even getting your product), they make you fill out this long 1-page application, & they only let you have 1 electronic of which there is a REAL LACK of new/quality/good condition items. I would go across the street to AARON’S. I went there instead, & I was able to walk out with 3 BRAND NEW items (iPad 9th generation, MacBook Air, & an XBox Series X - MLB edition w/ remote & MLB game); Aaron’s does not require a paper application, they don’t require 5 references, you can walk-out that same day with your item, & they don’t have a limit of only 1 electronic item. If you want a good experience that will not be made difficult, avoid ARONA’S, & GO TO AARON’S across the street in the Publix Plaza (NW corner of the Commercial & 441 intersection). Sadly, I would avoid Arona’s altogether. I am so happy with my experience @ Aaron’s.
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February 2023 by walt l
Got my couches from here, i like them.Update every month they repeatedly call me early about my payment. I have to remind them of my payment date. Then today they charged me twice after 3 solid days of them calling early. Going to pay this off and never again with them ? didn't even offer me a discount for my inconvenience, I'm never late on payments either ?
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January 2023 by Tiffany Wright
The most unprofessional business I have ever encountered. Employees all lie and are extremely disrespectful. I will never conduct business again and would advise anyone to stay completely away. I will be reporting this company to the better business bureau.
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October 2022 by mario cubas
I have had used them in the past have paid off over 5 items they work with you. ales is great he really helps out and makes things easy to get it delivered
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October 2022 by Shonda Holmes
The product is terrible they take funds from your bank account without permission once you pay over the phone once they store your card information. I will never use them again.
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October 2022 by Sarah Miller
Clean store and friendly employees very professional excellent customer service
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August 2022 by Natalie Sampson
Terrible location, disrespectful employees, every employee lacks customer service as well as the owner. Employees call other people phone being disrespectful. I was told they are allowed to provide info about your account to other people as well. I dont have anything personally. But I most definitely don't recommend anyone go there
