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March 2024 by Ionut Lupu
Worst place to repair your car!
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February 2024 by Miguel O'Neill
Great job and excellent service rendered by Michelle and Marty.
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February 2024 by Lelleith Murray
The only issue I had was waiting to get my car back because of global supply and transport issues.
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February 2024 by Maria T Cardenas Patiño
Super work and cost
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February 2024 by Steve Moretto
Great communication... kept me in the loop...10-12 emails...even saved me some $.... thanks again Marty
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February 2024 by Jay Gatsby
Worked on my benz coupe after accident everything was smooth and got my car in a little over month.. 5 stars
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January 2024 by Mariel Pujols
I got into an accident and this is the place where I took my car! They were super friendly, nice and helpful. Can’t wait to see how they fix my car
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December 2023 by Chris Artis
The Chick-Fil-A of Collision repair shops!!! Do you remember your first experience with Chick-Fil-A and the amazement you had when you were pleasantly greeted and heard common courtesies such as “Please”, “Thank you” and “My pleasure!” Are you kidding?! Where am I…in the “Twilight Zone”?! And to top it off the quality is superb?! Well, this very likely how you will feel after having the misfortune of needing car body work and going to Classic Collision in Tamarac. The receptionist (Michelle) was very professional and helpful with setting up my appointment. Her phone personality is actually what helped me to decide to give them a shot. Admittedly I pass by this place everyday and would not think to go here for repairs only to go to the dealership. I was wrong. Classy operation. Top quality and fast! Thaad Thompson (the “h” is silent-Lol) was assigned to my claim and was the guy getting it done! Very knowledgeable, professional and candid regarding the estimate time, costs, and updates. My car was completed in one week from the appointment which reduced time for the need of a rental vehicle. Which leads to the other caveat. They have an enterprise representative on site with vehicles so you can pick up your rental in a one-stop-shop setting. The cars are not going to be luxurious but moderately to well cleaned and you can get suvs, to compact vehicles. Novaan was very very helpful in that regard. Overall very nice experience, highly recommended.
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December 2023 by Alicia Fajardo
Repair Quality, It was a fast and efficient service, everyone there from the Classic Collision "Excellent service, nice staff, I highly recommend this business. Thanks
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November 2023 by Elizabeth C.
I would have rather gone to school, learned how to repair cars and fixed mine myself. I know it would have come out better and I would have been happier. I was given my car back with the original bumper barely attached to the point when I got home the sides had popped out like they initially were when I brought in the car.After being told a new bumper was gonna be ordered and attached (should have been done in the first place) it’s still doing the same thing. I feel I cannot express just how much I despise my experience with this shop and employees.
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November 2023 by Robert Graver
Very friendly staff.Tatiana called me just about every day she had my car and kept me up to date with the repairs... They had my car for about a week and it came out looking really good...thanks Tatiana !
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October 2023 by Leslie Castillo
My experience with this shop was absolutely ridiculous. I got into an accident early June and got my car back a month later with multiple issues. I’ve had to go back to the shop at least more than 5 times to get it looked at. I only went here because progressive recommended it. And I’m STILL experiencing issues months later and now having to pay out of my own pocket to the fix issues. Insane. I will not be returning for future experience. Please save yourself the time and go somewhere else.
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September 2023 by mike may
This is a network shop for insurance companies and from what I've learned is network shop's go by a higher standard of quality work I deliver accident vehicles to network shop's and communicating with the employees here and all the shop's I find them very professional and courteous and helpful for me when I deliver a customers vehicle go to shop's that your insurance recommends in the long run it pays off I've had so many customers get in a jam by going elsewhere my rating is five stars for this shop⭐⭐⭐⭐⭐
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August 2023 by Brandon
I was told that my vehicle would be ready end of day 7/28/23. I was on my way to pick my vehicle up and was contacted and informed it didn’t pass the “quality check” due to paint over spray on the inside door panel and that it still needed to be detailed inside and out. So I had to wait till close of business Monday, July 31, 2023 to pick up my vehicle. Upon arriving they had me pay my deductible of $1000 before we did the walk around on my vehicle. When doing the walk around, there was noticeable scratches and marks all over the rear bumper that they said was brand new. The welding job on the driver side rear quarter panel looked like somebody still learning in welding school did it or that it was rushed. The inside of my car was completely disgusting. The leather seats on the second row look like they are going to have permanent indentions from maybe parts they had laying on the seat along with something that is stained into the tiny holes in the leather seats. The carpet was visibly dirty and now has some kind of burn marks in the carpet by the door, which has lead me to believe that the door was open while welding the quarter panel on with nothing protecting the inside of my vehicle. They also forgot to put parts back on my vehicle. Lastly the icing on the cake was that I kept being told my vehicle was back to pre accident condition. No actually it wasn’t. My car looked brand new before my accident, detailed and washed multiple times a week to make sure that it stayed looking new. As a military veteran I take pride in the things I have and have worked very hard to be able to have nice things. MAKE SURE YOU DO A WALK AROUND ON YOUR VEHICLE BEFORE PAYING ANYTHING. Definitely a very stupid mistake on my part. I will definitely be contacting progressive and recommending that Classic Collision be removed as a preferred shop if they don’t make things right. Classic Collision you should take pride in your work and have better employees to represent your company that over see the work that is done. Feel free to have the GM call me to discuss this further.Services: Painting
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July 2023 by R C
Top-notch service. Unfortunately this is the third time I have used them. If you’re coming here, most likely it’s because your car has been in some sort of accident. Customer service was excellent. I had an issue that I noticed down the road a few weeks after the repair… it was linked to the repair and without a second question they had me bring the car in and made sure it was 100% taken care of. It was a very easy process, and they remain in contact with me the whole way.
