Marshalls is a store full of surprises with new items arriving weekly. Customers find it well-organized, spotlessly clean, and well-kept. The store offers an ever-changing selection across ladies fashion, shoes, beauty, home, men's, and kids, with brands that wow and prices that thrill. Many report a good selection and a variety of stuff, enjoying the high-end makeup and skincare at very low clearance prices. Shoppers also find good prices on quality cookware, rugs, and affordable clothing. However, some note the selection in certain departments, like women's wallets and purses, could be bigger. While most employees are described as nice and courteous, there can be exceptions in customer interactions. The checkout line can be very long and slow, though many feel it's understandable for the good deals. Some prices, particularly on seasonal items, are seen as a bit high. Overall, it provides a nice shopping experience with plenty of surprises.