“Jerome was so professional and helping. He made this process smooth and easy. My mind is at ease knowing that my good will be secure. He took the time to explain the process in detail and even did returned demonstration to make sure we got it. The storage units are extremely clean the place is well kept. Never seen anything like this; top tier.”
“After I made my reservation online, Gina from the property gave me a call to confirm move-in date.
When I hadn’t had a chance to move in on the appointed date, I received another call just to ensure that we still wanted the unit because we had already paid the first month’s rent. The follow up is very much appreciated and showed good customer service.
The climate-controlled unit was clean and the facility had multiple carts to move in our stuff.”
“Excellent customer service! Tyla at the front desk went above and beyond. She was incredibly kind, patient, and made sure I understood all the details of my rental. Highly recommend the Rock Island location if you're looking for a smooth experience!”
“Wesley and team were amazing! Most of our furniture was going to their storage facility and the rest to our new temporary home. Every piece was carefully blanketed and then wrapped. Storage stuff was kept separate from stuff for our new home. They took extra care to move and arrange properly in their truck. All 4 movers had great attitudes and were a pleasure to deal with. Highly recommend!!”
“Mimi and Peter were very helpful. Made the process extremely easy and fast. They also helped me insure my unit. 10/10 I’m definitely recommending this storage facility.”