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January 2024 by Bibiana O.
The worst thing is, I have a constantly good balance in my account. Yesterday I went to withdraw $5000 and they told me that they could only give me $1500. The reason is that the bank had no money. I asked if the next day they said that until Tuesday.....and very bad attitude. from the cashier
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January 2024 by Zhavargo Melvin Carroll (Smoothe Chizel)
Service was good
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October 2023 by Lisa S.
0 rating to this branch. Manager Sharon has bad manners not to mention the lack of customer service. No urgency is the main theme at this place.. Its like living a a Caribbean island some where. Better to send these people fishing than banking.
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September 2023 by laura laguerre
I literally haven’t had to for abt 5 years now cause I switched my bank, and they are still giving me trouble with my Zelle acct. it’s ridiculous. I hate to bank and the rude tellers that comes along with them. Just horrible. Bank somewhere else immediately
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June 2023 by Dr. Carol Williams MD
Very slow service here today- June 5, 2023Only 1 person at teller in the bank, at the time I came.Everyone else working (not the teller) is sitting at their desk and chair and when asked if no one else can assist , they said no.Disappointed in the service here for sureNot the quality of bank I want and expect from TD bank.The workers here are rude, unprofessional and impolite.I don’t think 1 teller should be at the front and 2-3 workers in their chairs not helping customers as a long line forms.I do think they need to reassess and re train the staff here and whoever the manager is- Sharon Thompson I saw on the information.Perhaps they are understaffed. The workers seem overwhelmed.
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June 2023 by M Y
Worst TD bank location, atm never works, people inside are very slow and don’t care if customers are waiting
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May 2023 by AshlEY Diaz
Woke up early to go to the bank it said online they open at 8:30 but I was standing outside 10 minutes only to be told I could not make a withdrawal of $3200 because vault is locked says the manager! RIDICULOUS!!! ITS MY MONEY AND I WANT IT NOW! WAS TOLD TO GO TO ANOTHER BANK
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April 2023 by nicole g.
0 stars the manager Sharon is un patient on the phone handling customers she had a very unprofessional tone and should not be a manager of a td bank it looks horrible on what a td bank should represent better customer service id drive an extra few miles and avoid the personal attitude she provides.
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December 2022 by Stella Navarro
The service in this store is so great that I drive far just to see them. The staff is very friendly and helpful.
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October 2022 by Marcela Ramirez mesa
Today I opened an account with my husband and Dwight was amazing!!! Very polite, he explained us everything very well. We left very happy with his service.
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October 2022 by Juergen Sikora
I am currently up in Canada and just called this (my) branch to obtain some specific information. I let the phone ring for 3 minutes before I hung up and then called one more time. Again, I let the phone ring for 3 minutes before hanging up. Two phone calls, no answer, no automated attendant, no voicemail - NOTHING, just endless ringing. If I ran my business like this I'd be long gone and any business operating this unprofessionally should be too!
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October 2022 by Debbie M
Sharon is RUDE!! They keep sending me bills for a safety deposit box The branch manager forced me to close in 2019!!It's empty, Sharon closed it!!Sharon refused to let me enter the branch!!
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October 2022 by Latorea
There is a old black guy who wear glasses told me I couldn’t close an account inside and I had to wait in a ridiculously long teller line. He was quick and ready to help but soon as I said I wanted to close my account his customer service became nasty. He works on the side where they open accounts. This whole bank needs evaluation on customer service. This is why I am closing my business account now and going to chase!
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July 2022 by Khaled S.
This place is a Joke. No one has any sense of urgencies. 0 customer service. No one seems to care about your time. Took longer than an hour, just to make an withdrawal
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May 2022 by Rickey Kash
This is literally the worst branch that I have experienced since I have been a customer. I will travel miles away to another branch because of this location's unprofessionalism and poor customer service. They struggle with the basics. Each time I'm told they can't do something I go to another branch and assist with no issues! Starts with MANAGEMENT!